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Custom Color Set
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66,637 Verified Client Reviews |
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Love this productLove the color. My hair feels and looks amazing. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsT.B. - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
So happy with the results!My hair is dark brown with blonde balayage. I needed to cover grey in my roots and stick to my natural color. It covered the grey completely and the color was perfect. My hair felt healthy and was so shiny after. Also the packaging is the cutest. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSamantha - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Terri Hair Diaryi am reviewing over a year after applying the first color so it may not be as thorough. i did use foil. the color that appeared after i rinsed was warm gold dk brown. i was just happy that my gray was covered. made a huge difference. i did not think i would like it as much as i did. the second box was a little different. a lighter mixture. i applied this color also wrapping each piece of hair in foil. i had so many foil pieces that i missed a few important spots. i did like this lighter color even more. I am looking forward to my next box. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTerri - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
RevivedIt took me a while to pluck up the courage to use my colour kit, but finally did it on Saturday. My god what a difference, the only thing is my grey/white was so extreme it was hard not to get it on my already residual shade so it looked quite dark. The next day I noticed I have the “halo” effect where it looks a bit orange/gold. I am hoping my next touch up will help with this. Otherwise I would recommend eSalon to everyone, and the biggest upside is you’ll save yourself a fortune. 0 of 0 people found this review helpful. Did you? |
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Includes everything you need!Loved the color, but may tweak a bit. The color was what I selected but seeing on, I think I want to change it up a bit. The kit included everything you need, and even things you wish you had when you used boxed hair color purchased from the drug store. Loved the extra pair of gloves and the stain preventer and stain remover. Hair felt healthy and was shiny/glossy after I was done. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJennifer - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
HorribleMy hair is ruined it's supposed to be blonde I ordered to touch up my roots now my hair is blue-gray I'm so sick over it! Don't order light ash blonde it's actually blue gray! I don't even want them to send color to fix . I don't trust it there's some color blind people making these orders not professionals,! 😭😭😭😭😭😭 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTamara - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not perfect, but very easy to doThe color for my roots and for my ends came out almost incongruous to the rest of my hair. Hopefully, a second dye in a few weeks will solve that issue. However, my hair still looks shiny and healthy and I'm happy with how easy the process was. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMorgan - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
this did not cover my greyI have white and grey hair. I left this on for 30 minutes per the instructions and when I washed it out I still had grey roots! The color on the rest of the hair was good, but I color my hair specifically to cover my greys :( 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSheila - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
Color wasnt right.Too much ash. My hair had a taupe look to it, rather than rich brown w/ warmth from gold. I also naturally have red hilights and my hair grabs red, so I don't think I would want any added ever so slightly, but definitely no ash. To my knowledge, unless my colorists did not tell me the truth, have ever put ash in my hair. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMarla - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Poor colourThe colour sent did not change my current colour 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSally H. - We appreciate your feedback here at eSalon! We are so sorry to hear that you were not happy with the outcome you expected with our color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us! |