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Custom Color Set
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66,566 Verified Client Reviews |
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Includes everything you need!Loved the color, but may tweak a bit. The color was what I selected but seeing on, I think I want to change it up a bit. The kit included everything you need, and even things you wish you had when you used boxed hair color purchased from the drug store. Loved the extra pair of gloves and the stain preventer and stain remover. Hair felt healthy and was shiny/glossy after I was done. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJennifer - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
HorribleMy hair is ruined it's supposed to be blonde I ordered to touch up my roots now my hair is blue-gray I'm so sick over it! Don't order light ash blonde it's actually blue gray! I don't even want them to send color to fix . I don't trust it there's some color blind people making these orders not professionals,! 😭😭😭😭😭😭 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTamara - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not perfect, but very easy to doThe color for my roots and for my ends came out almost incongruous to the rest of my hair. Hopefully, a second dye in a few weeks will solve that issue. However, my hair still looks shiny and healthy and I'm happy with how easy the process was. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMorgan - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
this did not cover my greyI have white and grey hair. I left this on for 30 minutes per the instructions and when I washed it out I still had grey roots! The color on the rest of the hair was good, but I color my hair specifically to cover my greys :( 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSheila - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
Color wasnt right.Too much ash. My hair had a taupe look to it, rather than rich brown w/ warmth from gold. I also naturally have red hilights and my hair grabs red, so I don't think I would want any added ever so slightly, but definitely no ash. To my knowledge, unless my colorists did not tell me the truth, have ever put ash in my hair. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMarla - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Poor colourThe colour sent did not change my current colour 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSally H. - We appreciate your feedback here at eSalon! We are so sorry to hear that you were not happy with the outcome you expected with our color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us! |
Ok not greatIt's easy to use and color is ok....nothing beats having it done in a salon However, my 2 complaints are: it doesn't cover my gray well, I see gray popping thru in 7-8 days, and it's brassy 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTeri- We’re sorry to hear that your hair color is not covering greys as expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Please let us know if there is anything else we can do to help! |
Just didn't work for meAs excited as I was to receive my order was as quick as i was disappointed when done. My natural hair color is dark brown. I normally dye my hair blue black using store bought hair dyes. Loreals, garnier etc. I decided to try ESalon for a different easy peazy flow. Everything is included, instructions, gloves and all necessities needed for hair dying. And although that is a huge plus. After two tries. I am disappointed at such with the color result. When I received my box everything was perfect. ESalon presentation is perfect. I mixed color and followed directions. (The scent of the dye is very strong. SO PLEASE MAKE SURE U ARE NOT DYING YOUR HAIR IN A CLOSED IN ROOM OR A SMALL BATHROOM. Ventilation is key while dying your hair.) Waited the appropriate time and rinse following all steps including adding water to remaining die and applying it. But once rinse and dried. The roots of my hair where light brown. I was shocked because the die was black all around but for some reason it lightened the roots of my hair all around. So I thought maybe I received the wrong color? Not sure. So, I reached out to my hair colorist Emilie/Amelie sorry if I misspelled your name. And she was great ! Explained to me that maybe something needs to be adjusted in formula and so forth. She sent me a new order! Order was received within a week. So Thank you for that! Gave it a second shot and now my hair is no longer light brown but its dark brown. I'm not sure if there is something missing in the formula. But I have nice, soft, slightly wavy hair. And never have I had this sort of problem. So I find it a bit weird. But unfortunately I will not proceed with my subscription. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHilda- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Hair Color made easyHair color have never been easier and what a saving from going to professional salon. Thanks E Salon 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsStella - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |
At home colorI've been using the color kits for 1 year now...since the start of the pandemic. I'm very happy with the results and the savings is very nice! I recommend this product to everyone I know. Thanks eSalon! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTeresa - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |