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Custom Color Set
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66,591 Verified Client Reviews |
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Too Dark and PatchyDark Brown dye ended up dyeing my hair black and patchy 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKatie M.- Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Color changeIt is not the color I wanted. I put in a color change and didn’t receive the color change this order 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCasandra - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
To dark colorIt was supposed to be blonder but it was still a dark color. I really don’t like it and after a couple of washes the grey is back on top again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDeborah - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Fantastic colour and easy to useeSalon was mentioned to me by a friend so thought I'd give it a try, very impressed with the colour which was mixed for me from my selections on the website and it's spot on and looks great, really positive comments on the colour from family and friends. Good service and highly recommend 0 of 0 people found this review helpful. Did you? |
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Perfect at Home ColorGreat results. Love the color and the way hair looks and feels. No nasty smell. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJacque - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color and your smooth results! We appreciate you sharing and Happy Coloring! |
SatisfiedI have been very satisfied with this product and I hope to continue to be so 🤞👩🦰👍 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsG Dale - Thanks so much for your feedback! We are so very happy to hear that you have been very satisfied with your customized eSalon color! We appreciate you sharing and Happy Coloring! |
BrilliantI am so happy that I saw a youtube video telling us about esalon. It's amazing. 0 of 0 people found this review helpful. Did you? |
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Very happyVery happy with this.. definitely will be ordering again.. very fast delivery and great price 0 of 0 people found this review helpful. Did you? |
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As describedEasy to use and great colour. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLorenda - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Got it rightI asked for a change up of my color and they got is exactly right. I’m never going to a salon again 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMorvarid - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |