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Color Set
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66,637 Verificado Comentarios de clientes |
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Easy applicationIt's easy and looks great. The team is eager to make sure you have the best color and experience. They care that you love your color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Tracy, Thank you so much for sharing your feedback with us! We're glad our tools and resources have been of great help for you to reach your Hair Goals. We look forward to blending your next color soon! |
The last 2 color sets were terrible. They would fade in a couple of washes.The last 2 colors sets were terrible. Did a poor job of covering my grey, made my hair very dry and would fade out in couple of washes. Very disappointed. Dec 2021: yet another disappointed coloring experience the last couple of times. Didn’t cover my grey hair at all and made it look even more dry and brittle. I am going to cancel my subscription 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Doesn't cover gray hairI'm done with your product. It doesn't work covering gray hair. I'm cancelling my account. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLisa D.- Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color did not cover to the extent you needed it to. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Asked for an color adjustmentAsked for a color adjustment and attached a picture of color wanted....got the same color as ive been ordering...very disappointed. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSharon E. - We appreciate your feedback here at eSalon! We’re so sorry to hear that you felt the color was not the shade you expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Based on your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Color pulled the shade of asked to decrease in my previous feedback.My prior color order I had asked to decrease the red in the color because my hair pulled the red car too easily. I was told adjustments were made. After i colored my hair is was a very bad and fake looking strawberry blond. I had wanted a lighter shade and this was NOT what i had wanted. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosWhitney N. - Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Color changedRequested less brassy and better gray coverage. Just colored my hair and it was to dark from the last time. Not sure what changed? Please let me know what happened. Thanks Cheryl 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCheryl - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
BeautifulIt's great color at first. Hair is healthy and looking. It does seem to fade quickly. But reds usually do. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAva - We’re sorry to hear that your hair color is fading faster than you expected. Your order is fully backed by our Color Happiness Guarantee! Your next order will be updated to ensure we meet your needs! Thanks again for your feedback! |
Did not OrderedI have canceled orders for a while and you keep taking my money out and send the product any way you need to stop this order and put my money back into my account thank you P Brown from Ocala fl 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPatricia - Thank you for reaching out to us here at eSalon! Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Great color, easy processMy mom turned me on to this product. Store bought products don’t come close to the quality of E Salon. Easy directions to follow and looks like you just came out of the salon. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Gina, We're thrilled to hear that you're enjoying the Dark Brown (Pearl Golden). We look forward to our next opportunity to delight you! |
Very goodI love the product the only thing is the postage. Because i m in canada its always late so had to go back to the box 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDiane - We're so happy to hear that you're enjoying your custom color! Everything our clients’ say is truly valued and we hope to craft your color again in the future. |