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Custom Color Set
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66,637 Verified Client Reviews |
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Custom color setI finally used it yesterday, March 26. There really isn’t enough to do all the roots underneath the surface, My hair is quite thick. I have that done at the hairdresser a couple of times a year, it’s impossible for me to do that. But I had enough to do all the roots that show, & it turned out pretty nice. I won’t need another set on April 1st. I do my hair every 6 weeks or so, & I use temporary spray touch up in between. I try to limit these chemicals as much as I can. So I’ll let you know next time, about in one month, if I’ll need it. My hairdresser is back at work, & I plan on going there within 1 month or so, to have my whole head done. I really need it. Didn’t go for 15 months. Thank you. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDanielle - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! Keep an eye on your inbox for more details regarding your upcoming order. |
It will not dry ur hair, promise!This product was worth all the penny. It did not dry my hair after coloring my hair. Color looks more natural, although I wish they ha e the color that i like but all in all I'm satisfied. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsElaine - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
GoodTurned out good, but a little dark. So, it’s not light brown, it’s more medium to dark. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMonica - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Rip offI used eSalon once and it failed to cover my greys. I had no intention of using them again and then without my permission a few weeks later they sent more product and took money my from my account without my permission. It seems I unwittingly must have signed up to a rolling contract. It was worded like a survey asking when I would be thinking of colouring my hair again. I had no idea I was ordering the product again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLisa T. - Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color did not cover to the extent you needed it to. If you decide to place an order through an eSalon promotional offer, you’ll also see information about our recurring service during checkout. You can also choose single shipment options if you would like. The advantage of our hair color plan is that do you receive 20% off of every order. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Smell OverwhelmingNever even used the color kit.. ammonia smell was so overwhelming.. Would not expose my hair to this ammonia product!! In the garbage it went.. Money down the drain 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMarianne - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
So so disappointingSo I thought I would try . Gave all the information and wanted to intense everyone copper one my hair. Followed the instructions to the second and now I have dark brown red hair . Absolutely not what I wanted at all 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLeanne B. - We appreciate your feedback here at eSalon! We are so sorry to hear that you were not happy with the outcome you expected with our color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Worst color ever and they sent another after I cancelled.BE CAREFUL! DOES NOT COLOR GRAY!!! I HAVE BRIGHT RED ROOTS!!!!!! HORRIBLE!!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAudrey - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
CrapI told y'all it turned my hair green...didn't hear from y'all 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDianna - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
I have red hair. Who’s listening?The “made for me color” failed. It had very little effect on my hair. I wanted lighter hair and it actually made my hair subtly darker. I tried the color on my eyebrows. My eyebrows are blond so there’s no reason it wouldn’t work right? It had zero effect on my brows. Im confused? The one thing I can say is that the smell is pleasant and my hair feels silky smooth. But please help red heads. We are color challenged. I would ask for a refund if this were a salon. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRedberry - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Costom carelove the ease of not using the store bought 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRebecca - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |