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Custom Color Set
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66,615 Verified Client Reviews |
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Red Hair is complicatedMatching my natural color has always been a miss both in a box and in the salon. It’s amazing to find a product that matches my color and doesn’t fry my hair. With the tint wash I’m able to keep my color vibrant twice as long. Well done eSalon! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJessica - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
I ordered dark brown intense PearlAnd I absolutely love it, the colour is deep and Rich and everyone says it really suits me. It wasn’t what I originally asked for because my colourist suggested a lighter shade to start with so it wasn’t so harsh, I also sent a photo of my previous hair colour and this was the suggestion given. Thank the gods because I’m very happy with the end result. The packaging is personalised just for you and it’s really Luxurious. I wish I had this years ago. Thankyou ESalon 0 of 0 people found this review helpful. Did you? |
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Love itI can’t imagine ever getting my hair coloured at the salon again. This is a quarter of what I normally pay at the salon and the colour is exactly right. Feels shiny and healthy and I can colour it whenever I need to rather than waiting for an appointment. 0 of 0 people found this review helpful. Did you? |
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Spot On!You got it perfect this time. I just need my darker ends from the previous tries to catch up to my Roots!! Thank you! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLorinda - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Awesome productJust love the color and also this product doesn't fade out like store products 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTrina - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Love the color!This color is perfect! There wasn’t a red or orange tone at all. Would be better with size large gloves. I always tear the medium ones. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMelinda - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
DisappointingUsing it for the first time. Very disappointing but it did not cover all gray. Which I don’t really have a lot gray . 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJennifer - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Nothing like advertisedThe color came out nothing like advertised. I will not be continuing with this product. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsUd - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Color did not cover my graysI had them add additional coverage for my grays but the color never covered. This was worse than any box color. My salon always got them covered so this is NOT like a salon. I don't have a lot of grays either. It may work for some but not for me 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMichelle - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Wrong colorEver since the color was sent too dark, they have yet to send something to correct it. My hair should be red not brown with red undertones. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJennifer - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |