66,637 Verified Client Reviews |
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Custom color setVery pleased with the color. Looks more natural than store bought hair color. Seems to keep color longer as well. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKathleen - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Best at home hair colorAll I can say is “ITS AMAZING” I absolutely love my hair color. First, it arrived earlier then expected! The instructions are super easy to follow. My husband was even impressed & said it looked like I got my hair professionally done. He even looked at my root and was impressed that it was home color!! The smell is a little strong but I expected that. Absolutely the best!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDina - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Wow this is amazingA massive thank you to the team. The colour they sent me was a perfect match to my existing colour. It covered all the grey and the instructions were clear. I’ll be staying with esalon going forward xx 0 of 0 people found this review helpful. Did you? |
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It’s a Must Try it to Believe It!It was easy to do myself, and it really looks better than any other color I have ever had, either from a salon or out of a box! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCaren - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Easy to useThis was my first time coloring my hair at home in a very long time. I found the instructions very easy to follow. I'm grateful I bought the color tools kit because it definitely helped. I loved the packaging and how everything was beautifully package and felt tailored for me. I mostly feel like this was a positive experience, but there were some negatives. It definitely took me longer to color my hair at home than at the salon. I will assume this will get easier as I color more. I also didn't like that the chemical smell was extremely intense when I washed it out in the shower. It was so harsh that it was making my eyes burn and was hard to breath. I have had the color in for three weeks and I already see a lot of my grey coming through. Normally, my grey does not come through so fast. I also have found that my hair has become extremely dry. I will try another round of this product, but will probably go back to the salon to get it professionally done. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDonna - We’re sorry to hear that your hair color is not covering greys as expected and that the intensity of the scent was too much. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your updated formula and new instructions will ship with your next order! Please let us know if there is anything else we can do to help! |
Back to natural at lastReally impressed with the eSalon service. As much as I love my hairdresser, I have found the cost of having to have roots done every 6 weeks has become too much. I'd used a semi-permanent shop-bought dye part way through lockdown and have always resisted doing a permanent at home colour myself as find my hair ends up with too much red in it and/or can go far too dark. After filling in the online questionnaire and selecting my colour, eSalon contacted me to say they thought the shade I had chosen might be too warm so had toned it down. I did the colour last night and am really impressed. While I think it might still be slightly too warm, the result is the closest to my natural mid brunette that I have been in years (I went for a Medium Brown 20VOL with Pearl). The colour is really even throughout and all my greys (of which there were A LOT) have gone. Only reason it's not a 5* review is the smell of the 2nd bottle. Oh my days!! It was such a strong ammonia smell when I mixed it. It made my eyes water. Thankfully this hasn't lasted & it's a lesson learnt to have the bathroom window wide open next time. 0 of 0 people found this review helpful. Did you? |
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AllergiesProduct is actually good I love the color result. I’ve got a bad rash with this hair color my ears and neck as well as my scalp is red and burning very bad. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsWendy - We’re truly sorry to hear that you experienced an allergic reaction that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color over time. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |
Great at home optionStarted using esalon when Covid closed salons here. When salons opened back up, I kept doing esalon since it’s a much cheaper alternative & the color looks good. I find the process time consuming & a bit messy but worth it for the savings & end result. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTanya - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |
Best colour I have ever hadSalons just never got it right !! But esalon got it perfect !!!!! 5* never going back to salon again 0 of 0 people found this review helpful. Did you? |
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ConfusedI liked the hair color. But I thought I was ordering Madison Reed. I used that before and that was what I wanted. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRosa - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! Keep an eye on your inbox for more details regarding your concern. |