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Custom Color Set
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66,637 Verified Client Reviews |
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Not easyI am trying to adjust my colour on my own and keep being prompted to write a note to colourist. Have adjusted my colour already once but it is still to dark. I will cancel my account now. Website was not easy to change preferences. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsChristine N. - Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Wrong colorThis red looks to fake. Too crayon for me. Not happy at all. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMary - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Still looking for my colorI have really liked the product and I feel like it covers my gray hairs well but I’m still looking for the right color. They have changed it up for me a couple times but it still isn’t right. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsStacy - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Absolutely zero grey coverageMy last try with esalon. I have white hair coming through at my temples and they are hard to cover. I get some coverage most of the time but fades quickly. I asked for better coverage for the white/ grey hair and this time it literally did not even work. I guess back to the salon for help. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsApril - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
A Great Colour SetI was nervous about doing my own colour, but I gave it a go with esalon and it was so easy. The colour set mixed just for me was perfect and easy to use with good instructions. 0 of 0 people found this review helpful. Did you? |
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Great colour!Having had my hair professionally dyed for years, I decided in lockdown to try colouring my hair myself. There is everything in the pack that you need, including a brush, which I find is my preferred method of application. The colour was really nice and very close to what I wanted. Dying your own hair is fiddly (especially untrimmed "lockdown" hair!), but I followed the instructions in the pack and the video online and managed to do a fairly good job. It really covers greys and my hair was shiny and a lovely colour. I've requested a slightly lighter colour with more gold for next time, so Im looking forward to my next pack! 0 of 0 people found this review helpful. Did you? |
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Good colourLong lasting good coverage of grey 0 of 0 people found this review helpful. Did you? |
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Perfect colourThe colour was perfect and natural looking, the coverage was great as well. I would definitely recommend it to my friends. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsStephanie - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
FabulousAs always love the product and the results. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDawn - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Great jobExceeded my expectations 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPaula - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |