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Custom Color Set
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66,713 Verified Client Reviews |
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HATEI’ve been in tears for an hour my colour followed to the letter of the instructions is hideous, it’s just vile, it’s going to cost me a fortune to get fixed , I’m going to have to strip it out several times it’s nothing like even the written colour diagram. My hair condition is now destroyed it’s dry as straw and only going to get worse. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Jean! We are so sorry to hear you weren't happy with your custom blend. Please check your emails, we got back to you to help you. |
Does not match or even near my colorThis product is nowhere near the desired color. It made my hair bright light orange. I also haven’t used last time they sent this to me and I’m cancelling 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Rebecca, We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
3rd TRY Still Not Right!I'm so disappointed that this is so hard for them to get right. I've even sent pictures of the color I want and still they got it wrong. I'm not sure if I should even try again.. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAlice - We’re so sorry to hear that you were disappointed by the results of your color application. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not greatI followed the instructions very carefully my hair came out with lovely roots and the rest of my hair lighter. bit of an expensive way to trial something out. The fancy personalisation was a nice touch but product definitely not. I’ll stick to my shop bought dyes 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Leah! We are sorry to hear your color didn't come out as expected. Please check your emails, we got back to you to help you. |
Brunette beauty!My color looks amazing, thanks so much! 5 of 7 people found this review helpful. Did you? |
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Adjusted Color.I adore the adjustment that was made to my hair color. The dark brown is very pretty with excellent coverage. 3 of 4 people found this review helpful. Did you? |
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What a great color matchI love the product, the ease of use. Definitely will purchase again. 3 of 5 people found this review helpful. Did you? |
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I might change my colorI know I waited some time before using this shipment, however after I did it, the color doesn’t v seem the same as it was. It is much more brown than I like, I think when I restart my shipments I would like it to be more red/ auburn than brown. I do still love that it is shiny and soft not leaving my hair feeling damaged like a lot of color products do. 4 of 7 people found this review helpful. Did you? |
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Best red shade achievedAlways wanted to be the red-haired girl of Charlie Brown, but since I only born Brown I had to adjust it. I spent lots of money in hair saloon only to reach a "fake red" shade. Since I started buying from eSalon, people are shocked when I tell them I am a natural brunette. 0 of 0 people found this review helpful. Did you? |
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color leaked due to cap not closedUnfortunately, I can't use the color because the cap was not closed properly and had leaked throughout the box. I like to cancel my subscription and it's not straightforward. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSabine - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |