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Custom Color Set
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66,637 Verified Client Reviews |
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Terrible!My roots were a completely different colour to the rest of my hair, and the greys were completely resistant. I followed the instructions re application, but to no avail. I emailed about the poor results and heard nothing from esalon. I won’t be ordering again! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSiobhán - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Turned my hair orangeWanted a nice light blonde and got orange. Out of box store dyes don’t even turn my hair orange 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsNicolle - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
I asked for a warm brown and sent pictures!I was sent medium brown :(. No red or anything else added. Just medium brown. I’m so disappointed. I sent pictures and my current formula and neither were taken into account. I just wasted my money! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAimee - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
Hair color medium brownStarted coloring my hair during the pandemic and I love the color and shine of this product...I have received so many compliments and everyone thinks I have kept going to the salon 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJoAnn- Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Custom colorExcellent products 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKathy- Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Perfect for lockdown colouringGreat colour, exactly what I asked for with clear instructions and a brilliant result! 0 of 0 people found this review helpful. Did you? |
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My Color ExperienceThis is a great product. The only thing was I love my hair to show color and at the same time cover my gray edges which really stands out after 2 weeks of coloring so I'm giving this product one more chance to see if I can get the look I'm looking for and covers my gray edges a little bit longer. Overall great product 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAngela- Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
ColorI love it!!!!!! I love not having to go to a salon. I was very impressed with the color. I will continue to use this product. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLisa- Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
UnbelievableI was pretty skeptical at first , but the color is really nice as nice or better than a salon ! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDebbie- Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Great coverage. Excellent Colour Match.Very happy with the colour and coverage. 0 of 0 people found this review helpful. Did you? |