66,637 Verified Client Reviews |
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Great ProductExtremely satisfied 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTina- Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Your hair color experience was a complete delight! I would highly recommend thisThe conditioner was above and beyond all products. It returned life to hair with all the obvious TLC you put into this product. Thank you for ease of use, you thought of everything, Classy product! I will return when next color time is just for the built-in conditioner and gentle color. Thank you, a needful lift during stressful times. Sincerely, [email protected] 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDeborah- Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Was pleased with the darkest brown colourWhen my daughter done my hair and put it on my roots it was just a perfect colour and I was pleased with the results 0 of 0 people found this review helpful. Did you? |
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Beautiful resultsI struggled with the application because I am an inexperienced colorist, so had doubts about the whole thing. Final result was amazing even with my less than perfect application. Hair is super soft and shiny, with lots of natural highlights. I can't stop touching my hair! Definitely the best at home product I have ever used. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDiane - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
This is the perfect red for me.I loved this shade. It wasn’t too over the top, too bright, or too mahogany. It looks natural. Being a natural blonde means I got some blonde highlights in there too, and it really made it stand out. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsWhitney- Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
No orderI would love to tell you about my hair color. Unfortunately i have not seen any order delivered. Every time i track it there is another reason that it has been delayed. Im going to check out madison reed 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDebra- Thank you for reaching out to us here at eSalon! We are so sorry to hear that you have not received your order yet. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
HelloI loved the entire process and color I just wish it covered my grays better 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJamie - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
High quality product.Amazing product, a bit pricey if you need to use 2 bottles. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAretusa - We're thrilled to hear that you're enjoying your custom color results. We look forward to our next opportunity to delight you! |
Very mismatched results!I've loved Esalon before, but this did not work for me at all! The 2 bottles I received didn't blend well before so I was left with a glaring Ombre result. The ends appeared very brassy while the roots were dull. I'd try again, but will be steering clear of red tones in the future. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsNicole -We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
Hair LossThis product was very harsh on my hair. It caused my hair to become dry and to fall out. I would not recommend esalon or their products. I have used many different types of hair coloring systems in the past, and this one was the worst. I have never experienced as much hair damage and hair loss as I have with esalon products. Avoid. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHinda - We’re truly sorry to hear that you have had hair loss since using our hair color. In general, a person will typically lose up to 200 hairs a day. If you feel you have been losing significantly more than this, you may have had an allergic reaction. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |