|
Custom Color Set
|
66,637 Verified Client Reviews |
|
Sort by: |
|
Not HappyI did a strand test and sadly not pleased with the shade I received. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsTrisha - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Color is too darkI would recommend esalon team can reach out to their customers before customizing their colour products . I would like to get my hair colour a little bit lighter this time but I just only got the colour for touching up my root and refreshing my hair colour with dark brown colour :( 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsNicole - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
Not!My hair is red!! Not ash!! 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsPaula - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Bottle of color leakedI received my last color and some of the color leaked out of the bottle. Lid must had not been on properly . I have pictures if you need them. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsPauline - We truly apologize that your order arrived damaged. We have reached out to you via email to see what we can do about remedying this situation. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Easy to applyI have zero natural talent when it comes to hair. Because of covid my roots were so bad. I also decided that I wanted to go to my natural color. I was intimidated when I was told I would have to use a filler. I chickened out my first order and cancelled. Finally, I had had enough! I ordered and followed the directions and I couldn’t be happier. Trust me, if I can do it, you can do it 4 of 4 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsRachel- Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
colourgreat colour good coverage 0 of 0 people found this review helpful. Did you? |
|
Great JobThis is the best hair dye I have bought yet! Great color and coverage 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsMichelle - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Perfect colorLove what it does for my hair 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsMichelle- Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Love itThe color was easy to apply and covered all my greys. It was the first time that with a light shade I managed to do that. Also, the hair after the color was so smooth and shiny. The color didn't damage my hair at all!! I will definitely order this again. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsCarla- Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
LoveGreat color 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsChristy- Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |