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Custom Color Set
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66,655 Verified Client Reviews |
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Works, Easy, ComplimentsI haven't seen a hairdresser in 5 months and after colouring my hair this time with e-salon colour I've got loads of compliments. Thanks! 0 of 0 people found this review helpful. Did you? |
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I like itI haven't been to the salon since before covid... and I may never go back. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLori- Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Don’t order off this companyMy ash blonde has come out orange, I’ve emailed them this company has done nothing to rectify issue even with numerous emails from myself 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsMandy W. - Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Some DisappointmentI’ve been using ESalon for a couple of years and I was impressed with my products & hair color. I did have to adjust the shade because it was too bright & coppery. So I had it toned down a bit. It was great at first. But I’ve noticed the past 2 times have not been very good. My grey doesn’t seem to be covering very well and my hair has a sort of a peachy tone. I feel for the price it’s not meeting the high quality it did in the beginning. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCarol - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Didn't cover my gray!I was so excited to try this. My sister-in-law recommended it. I was worried about the color, but the color was fine. The problem is that it doesn't work to cover my gray which is why I color! I followed instructions exactly. I was even worried that 30 minutes would be too long and it would damage my hair. I don't think the color did any damage, but if it doesn't cover gray I'm better off with the box for 7.99 at the drug store. I'm sad. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAmy - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Turned my hair red. Not happyWon’t be continuing my subscription. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMeghan - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
I’m no longer interestedPlease don’t send me hair colour I am no longer ordering. Please cancel everything. Thank you 0 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsPriscilla B. - Thank you for reaching out to us here at eSalon! We are so sorry to hear we haven’t met your expectations, and would like the opportunity to set things right. I hope that you’ll take a moment to tell us how we can improve. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. |
I love the color!I am very happy with my eSalon color, and have received many compliments! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsElle- Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Great color and shampooThe color that I selected is beautiful. The application process was easy and the eSalon shampoo and conditioner are great. My hair has never been softer. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPhilip- Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Perfect colorThis is my perfect color. I have not changed it since we found it several months ago. This is the color I remember from my youth! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCarol- Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |