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Custom Color Set
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66,689 Verified Client Reviews |
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Not even close to color chosenReceived and though the product is nice and packaging the color is not what I selected . Also the odor was very strong and burned my eyes. 2 of 2 people found this review helpful. Did you? |
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Response From Our ExpertsJennifer A.- We appreciate your feedback here at eSalon! We’re so sorry to hear that you felt that the color did not cover to the extent you needed it to. We also apologize for any inconvenience caused during the application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Made my blonde hair redFollowed directions but still ended up with brassy red hair. I will now have to color my hair brown to cover up the orangey red color. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsStephanie - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Lovely non toxicMy hair colour did not have any strong smells and did not irritate my scalp. It was very soft & foamy which was nice. But, the only draw back for me is that it did not take too well on my greys, even though i followed the instructions fully, and also would have liked some different tones in the colour ( like in the adverts). 1 of 1 people found this review helpful. Did you? |
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Response From Our Expertsbally B.- We appreciate your feedback here at eSalon! We’re so sorry to hear that you were not satisfied with the grey coverage of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Too darkColor was too dark of a red, when I asked for copper red. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsColleen - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Color over my hi-lights????Can I color over my outdated hi-lights . Will it ruin my hair or turn it green? It’s been two months since I’ve had my lites refreshed. But wanting to return to my auburn original color . I hope the color you sent will accomplish that . I guess I have to wait to color if you don’t answer me today 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDeborah - Thank you for reaching out to us here at eSalon! Please keep your eyes out for an email from us shortly. We will be reaching out to you to discuss your recent formulation. |
great color very strong ammoniaWhere does the color come from there is a very strong ammonia smell 1 of 2 people found this review helpful. Did you? |
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Response From Our ExpertsMalinda - We’re truly apologize for any discomfort during your color application. We take our clients' feedback to heart and continue to improve our products each and every day. We have reached out to you via email to further discuss this matter. |
ESalon Elite !!!!Professional Color, Elite for the first time ! Better than a Beauty Salon or Home Coloring. My color is beautiful and spot on with shades. The toolset and kit was so handy and useful. Even a timer !!! My hair has Volume, Texture and is Silky Smooth with Bounce. My hair and I Love Esalon and look forward to the Professionals and their knowledge. Thank you so much. Love Mitzi M 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMitzi- Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Perfect!The 1st colour set I received, after doing my strand test was a wee bit too dark. The colourist couldn’t have been more helpful and worked with me to get the perfect copper for me. After my strand test I decided to go ahead and apply it and it is perfect! My hair is soft, shiny and I am so happy with the colour. 0 of 0 people found this review helpful. Did you? |
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Best product ever!I have never had my hair feel this soft and shiny after coloring the hair!! Color I ordered was perfect and made me look so much younger! I was complimented by so many ladies everywhere I went! My hair still shines and as soft as the day I colored it. Plus!!! My hair smells super nice, very feminine and make me feel beautiful. Just loved everything about this all around!! Thank you eSalon!!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJessica- Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
ExcellentFirst time using this and I loved it. Easy to follow instructions and a really good quality kit. My hair looked fab and felt really good afterwards 0 of 0 people found this review helpful. Did you? |