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Custom Color Set
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66,637 Verified Client Reviews |
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Didn't cover my gray!I was so excited to try this. My sister-in-law recommended it. I was worried about the color, but the color was fine. The problem is that it doesn't work to cover my gray which is why I color! I followed instructions exactly. I was even worried that 30 minutes would be too long and it would damage my hair. I don't think the color did any damage, but if it doesn't cover gray I'm better off with the box for 7.99 at the drug store. I'm sad. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAmy - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Turned my hair red. Not happyWon’t be continuing my subscription. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMeghan - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
I’m no longer interestedPlease don’t send me hair colour I am no longer ordering. Please cancel everything. Thank you 0 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsPriscilla B. - Thank you for reaching out to us here at eSalon! We are so sorry to hear we haven’t met your expectations, and would like the opportunity to set things right. I hope that you’ll take a moment to tell us how we can improve. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. |
I love the color!I am very happy with my eSalon color, and have received many compliments! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsElle- Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Great color and shampooThe color that I selected is beautiful. The application process was easy and the eSalon shampoo and conditioner are great. My hair has never been softer. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPhilip- Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Perfect colorThis is my perfect color. I have not changed it since we found it several months ago. This is the color I remember from my youth! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCarol- Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Awsome perfect beautiful colorI hade ombre colored hair I was worried about how they were going to make it all one shade but they were able, and the color and health of my hair look beautiful ❤️ 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAngela- Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
PerfectSo easy and my hair looks great 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBeverly- Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair. Happy Coloring! |
Very impressed!!I was quite apprehensive about colouring the roots of my hair, however the amount of grey I had coming through was really getting me down so decided to take the plunge! Sooo glad I did, all of the greys were covered and the roots blended in completely with the rest of the colour I already had on my hair, light blonde is a hard colour to dye but I felt that it looked very natural, well done esalon, you are a lifesaver during these lockdowns!! 0 of 0 people found this review helpful. Did you? |
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So Happy!I love how the color turned out and how great my hair feels. I love that everything you need comes already in the package. I am a very happy customer! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRosa - Thank you so much for sharing your feedback with us! We're glad our tools and resources have been of great help for you to reach your Hair Goals. We look forward to blending your next color soon! |