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Custom Color Set
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66,637 Verified Client Reviews |
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I am really unhappy.The color does not match the sample I chose and isn't close to what I chose. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSaskia- We truly appreciate your feedback! Upon reviewing your profile, we see that you are already working with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not enough for my headGreat color. However I only had enough to do 3/4 of my whole head. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsElizabeth - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color and application! We are so sorry to hear that the color was not enough for your whole head. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
3 strikes your out....I should’ve taken the refund...After having the color adjusted, my hair still isn’t black, just an ugly brownish red. Either the product is defective, the color combination is extremely off, or you don’t sell black hair dye. I rather buy box dye from the corner store, at least my hair would be black. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTrina- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
I was sooo excitedI opened my lovely box to reveal a extra surprise and I got a fast response regarding my grays. The shampoo I believe might’ve had a really nice smell to it that it didn’t before. I am so excited I took a chance to try esalon no more standing in a store waiting for a employee to open a lock or having to settle wasn’t isn’t picked thru at another retail store. 31 of 35 people found this review helpful. Did you? |
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Response From Our ExpertsRochelle- Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Perfect MatchMy order arrived quickly in nice packaging. The instructions were easy to follow. The color has lasted longer than expected. This color didn’t irritate my scalp like my previous trips to the salon have. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsJaime- Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Just love itGreat personal service. Loved being able to see a variety of colours suitable for my hair colour and having advice on hand. It was easy to use and great coverage (I have a lot of grey) and feels so soft and shiny . First class. 💗 0 of 0 people found this review helpful. Did you? |
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AnaGOOD COLOR 0 of 0 people found this review helpful. Did you? |
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PerfectPerfect , happy 0 of 0 people found this review helpful. Did you? |
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You can see the quality immediately.It does not smell, sting or itch. In my case I could see the gold twirling through the color. It has also lasted. I was very impressed. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMadeline- Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
1st timeMy 1st time using this product and I love the color!!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJulianne- Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |