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Custom Color Set
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66,689 Verified Client Reviews |
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Not satisfiedIt did not even color my gray was very disappointed will not order again 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMichele - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
BadI tried the company three times and even stripped my hair to bleach blonde and all of the three times my hair turned red. When all I wanted was ash blonde 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAngel - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
I just want to speak with someone!This particular order was fine. Now, I’m trying to change my hair color & I’m told that I need to place an order first- so, I’m suppose to order & pay for a color that I no longer want, and then have it changed, hoping that the change is what I receive... I do not understand this process at all... I’ll go back to my stylist, at least, I can have a consultation discussion with her prior to paying for it. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJennifer - Thank you for reaching out! We have reached out to you via email to see what we can do about remedying this situation. We value every client, and look forward to crafting your next custom blend. Keep an eye on your inbox for more details. |
It was okReally a little too dark 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTammy - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not what I expectedNo gray coverage and color did not last. I was excited about trying this product and was left disappointed. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsShannon - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Wasn't expecting it to be so good!I was desperate to get my greys covered and found an advert for eSalon. Thought I would give it a try and so glad I did. I really didn't expect the colour to be what I wanted, but it was perfect. It took a little while to be delivered, but it was worth the wait. Would definitely recommend. Attention to detail in the packaging was an extra bonus and, although it was more expensive than a home colour bought at a chemist/supermarket etc., I would certainly buy again if my hairdresser was unavailable. 0 of 0 people found this review helpful. Did you? |
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Subtle natural looking colorI love my custom color. I had a bit of grey, but mostly just drab and dull looking hair color. My colorist found the perfect blend that brought out some red tones and brightened my whole look. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsFrancesca - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home. We are excited to continue working with you! |
Perfect hair color matchI love my hair color, it covers my gray hair and I love that I can control how often I receive my hair color so my hair always looks fresh and vibrant. I save so much money doing my own hair. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTina - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |
ColorColor is great. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDonna - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Absolutely beautifulMy hair is great now 0 of 0 people found this review helpful. Did you? |