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Custom Color Set
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66,655 Verified Client Reviews |
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My color was perfect!I continue to be impressed with the quality of eSalon's color and products. Best investment I have made in a long time. The colorists listen and deliver every time! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMeghan - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Love esalons productsAbsolutely love esalons products. Once you try it you will never go back to box colors. Product doesn't run. Product doesn't dry your hair out if applied as instructed. Washed out nicely. And the my Stylest has been right on with my request. She does know her work really well. My hair shows it. Other women always asking me "where do you get your hair done" and I always reply with a big smile and tell them esalons, found them on Facebook. I have been using esalons for about 1 yr and will continue to do so. Ty esalons and my Stylist 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCher - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
New to eSalonI am so happy I decided to give eSalon a try. I have been coloring my hair at home for over a year now and can never find a color match from the store and if I did happen to find one sorta close the next time I went to buy they didn’t have the same one. Very frustrating. With eSalon the color was SPOT ON the very first time. Now I know that each time I order the color will be the same. Very convenient and my hair never felt so alive and gorgeous and the Gray coverage is amazing. Thanks to the colorist at eSalon. I am a happy girl. 🙌 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSondra - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Don’t use Demi permanent if trying to grow out grey hair!I decided to grow out my grey hair last spring. My last permanent color was May 1. After 5.5 months of zero color, I consulted esalon about using demi permanent color to help with the demarcation line. I used their product 3 times with the last color 4 months ago. I wash my hair every other day and the color is very much still there even though I’ve washed it roughly 60 times. They said it would wash out completely around 24-28 washes. I am so disappointed that I have lost months of growing out my grey hair. I highly advise against using their demi color if you are trying to grow out your grey hair! Also, why is there no search option in the reviews? How can anyone find anything in over 50,000 reviews? If there was a search option, I would have searched for Demi reviews and likely found that others had similar complaints about the Demi color not washing out. 0 of 0 people found this review helpful. Did you? |
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Completely wrong colourI don’t know what happened but my med ash blond colour is dark red. Luckily it is fading. Sadly not what I expected. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKathryn R. - Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Don’t do red or auburnI wanted a bright vibrant red, which is practically what my hair already was, it turned my roots copper orange, and the rest brassy red. On top of it that was the worst smelling hair dye I’ve ever used. I do not recommend using this hair color if you want red or auburn 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAmanda - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
Fake-Looking Color and harsh chemicalsColor didn't come out at all like the color I ordered. It's literally a medium version of clown orange. It was supposed be "dark brown copper". Absolutely terrible. The coloring itself was super strong smelling. Going back to Madison Reed! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKarin - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not enough grey coverageTried twice, all color washed out within 2 weeks in the front of my hair. It’s not new growth. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBeth - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not satisfiedIt did not even color my gray was very disappointed will not order again 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMichele - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
BadI tried the company three times and even stripped my hair to bleach blonde and all of the three times my hair turned red. When all I wanted was ash blonde 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAngel - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |