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Custom Color Set
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66,689 Verified Client Reviews |
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New colorBest color I’ve ever had... even in a salon!! It was not brassy or yellow and I did it at my convenience!!! Thank you! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPamela - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
I love my color!So friendly and such a personalized set up. I wanted to change my color and go lighter and they helped me right away with allot of knowledge. They know what they are talking about. 🙂 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLaura - Thank you so much for sharing your feedback with us! We're glad our tools and resources have been of great help for you to reach your Hair Goals. We look forward to blending your next color soon! |
Perfect redI love my color. Red isn’t easy but you did it ! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsK.K. - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair. Happy Coloring! |
My colorI went to get my hair cut and the beautician asked where I got my hair colored I said me he said it was really good colored so proud of myself I went on to inform him all about esalon 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsVictoria - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
I like the qualityI’m still working through some color kinks to get color perfection, but overall... this dye leaves my hair feeling better than any upscale salon dye I’ve tried. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDana - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Not greatDidn't color evenly. Kind of brassy. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAmy - We apologize that your hair color wasn’t what you expected. Your order is fully backed by our Color Happiness Guarantee, and we would love to work with you to adjust your formula for your next order. Our Color Experts have been in contact via email and will be happy to assist in this process. |
Way too darkThere is no shine and color looks dull not bright I think it’s too dark for me and needs to be removed and go back to dark blonde 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsStacy - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. Please keep your eye out for an email from us for your next steps! |
Burned my scalpNeed larger ingredient print as I did not see aloe vera in the ingredients until I had lathered my head with your dye. I will never buy again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCheron - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
OppositeI requested a lighter brown tone with more copper or auburn. Instead I received a darker brown with mahogany/purplish tone. My hair is nearly black now. I was attempting to help the grays blend better- now they are even more apparent than before. Not happy with this purchase. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLee- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
The Hair color wasn't what I wantedthe instructions were vague I didn't see how long to keep dye on hair and the color wasn't what I wanted. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRene - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |