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Custom Color Set
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66,713 Verified Client Reviews |
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Excellent colour, but doesn’t lastI was excited to try this as I’ve been using box dyes since I was a teenager and had never quite found the right fit. The instructions are clear and the resulting colour is excellent and exactly what I wanted. But I’m sad to say by the time the refresher came around my whole head needed doing again :( not sure if it’s due to the summer sun or what but a refresher doesn’t quite cut the mustard. Disappointing. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Charlotte! We are sorry to hear your color doesn't last. Please check your emails, we got back to you to help you further. |
Missed the markWas the first attempt at a color change. It’s definitely more blonde with the added gold but I that canceled out the copper for the red in the photos I sent. It’s just blonde now, no red/strawberry at all. I’d like to order early for the next try but would like to hear how you’d like to change it to fit the strawberry blonde color better. Thanks! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAmy - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Blonde roots!I am unsure what went wrong but my roots are bright blonde now! This was supposed to be a darker shade than my last color but somehow something went wrong! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsVictoria - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
The bestI have been a customer since 2017, I have never had a single issue with customer service. My orders are spot on and I love that I can customize my color to be just what I'm looking for. It's super easy to apply/dye by myself. It doesn't burn my scalp like the boxed dyes which was a huge selling point for me from day one. 3 of 4 people found this review helpful. Did you? |
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Great colourI absolutely love my new hair colour. It is looking healthy and shiny too. Covered all my greys. My hair so soft as I bought mask too. I could not be more happier! 2 of 3 people found this review helpful. Did you? |
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Love the colourLooks natural and keeps it looking fresh 0 of 1 people found this review helpful. Did you? |
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ExpertsExperts in hair color they are! I sent in images of my hair and told them I wanted my color as close to natural as possible. I was blown away how spot on my color was! THANK YOU THANK YOU. 0 of 1 people found this review helpful. Did you? |
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SoftMy hair is so soft after coloring. It definitely covered my grays. I am curious to see how long that lasts. The only reason I didn’t give it five stars is because the light brown is SO much darker than I thought it would be. I should have asked for the lightest I can go. But I do love the coverage and it has a pleasant smell. I did not use the shampoo and conditioner that came with it only because I really like my own brand so that is my reason for not commenting on that. I’ll check in, in a couple of weeks and let you know how the gray coverage is working out. 0 of 0 people found this review helpful. Did you? |
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Colour outcomeI was disappointed as it didn’t cover all my grey, I will not be purchasing again 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Julie! We are sorry to hear your greys weren't fully covered. Please check your emails, we got back to you to help you further. |
No changeIf you have dark hair like me (very dark brown, seems black), I do not recommend. I wasted time and money. My hair colour did not change at all. I followed the instructions provided and videos yet no colour change for me. Also, it changed my hair's texture :/ 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Anon! We are sorry to hear your color didn't change. Please check your emails, we got back to you to help you further. |