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Custom Color Set
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66,689 Verified Client Reviews |
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Esalon colourI received my initial colour and although it was nice, I still wanted it a shade darker, I got in touch with my esalon assistant and she changed the colour tone for me and I love it, it's exactly the shade I wanted 0 of 0 people found this review helpful. Did you? |
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Fantastic colourThe colour is fantastic, looks really natural and it allows the natural strands of my hair to shine individually. Hair looks shiny, full and healthy. My only complain is that grey coverage is a little less than expected on the length of the hair (it is perfect at the root, though, so the issue is maybe with the instructions) 0 of 0 people found this review helpful. Did you? |
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Awesome!I truly love the product! But it’s a bit pricey for me. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMaria - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Was not color orderedDid not color any of my grays and was darker then the color I requested. Very dissatisfied sent email that I was dissatisfied and did not want any more service and was booked and shipped another order with no way to cancel 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAnnaMaria - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Bit what I asked !!!I asked my hair color to be gold honey.. instead I got an orange head I don't like at all!!!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMarielena R. - Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Seems to not work for meIm sorry i thought this would work. Please discontine do not take out funds. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBelinda - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not satisfiedDidn’t cover gray around temples and ears. Washed out with rinse 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsS C. - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Not impressedThe smell of the dye is very strong. I opted for medium ash brown and the colour ended up being too light and too red. It covered the greys for about 2 weeks and then the colour washed off. I will not repurchase as it is nothing special for the high price. There are cheaper and better options available elsewhere. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsFiona A. - We appreciate your feedback here at eSalon! We’re so sorry to hear that you felt the color was not the shade you expected and did not cover to the extent you needed it to. We also apologize for any inconvenience caused during the application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not even near the color I wantI want red and I am still blonde. Very frustrating 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJerrie - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Personalized color with fantastic results!I love using the Esalon color kits- it is easy to use, but best of all, you have a professional colorist who works with you to develop the shade you want and makes adjustments as needed. All for far less than a trip to a physical salon. I’ve loved my results each time I color. Highly recommend! 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsCandice - Thank you so much for sharing your feedback with us! We're glad our tools and resources have been of great help for you to reach your Hair Goals. We look forward to blending your next color soon! |