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Custom Color Set
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66,689 Verified Client Reviews |
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Hair colourColour not bad but makes me older. I know I want natural looking hair near to my hair colour but it's not for me. And grey hair come out fast. Few what I have. Light Ash grey need for me. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJana F. - Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected and did not cover to the extent you needed it to. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not worth the PriceNot satisfied the way the color starts to fade in just first wash and the gray starts showing. I have requested a color adjust in my last order but did not notice the change in my hair color. It's almost like using a drugstore hair color do not see much difference. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTripti - We’re sorry to hear that your hair color is not covering greys as expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your updated formula and new instructions will ship with your next order! Please let us know if there is anything else we can do to help! |
Wrong colorI was pretty specific that I wanted a dark brown with ash to get rid of red. Instead I received a darkish brown with lots of golden and red hues not not ash.. At $30 a pop expected better than box color. Very disappointed. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAnne - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Not what I expectedThe color was not as vibrant as I thought it would be and I was surprised to my grey still popping through, very disappointing! Not sure if I’ll use their product again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJessica - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
This is a colour at home game changer!!Used box dye during the first two lockdowns and my hair wasn't coping well at all. E-salon popped up on Instagram and i thought why not give it a go. I have long dark hair,almost waist length with grey roots! This personalised colour was fantastic, my hair looks fab,feels fab and the step by step guide is fool proof! I will continue to use e-salon moving foward,even when lockdown is lifted. 0 of 0 people found this review helpful. Did you? |
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Perfect MatchThis is the best at home kit I have ever used! Love being able to cover my roots when needed! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAbby - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Very pleasedFrom start to finish, I am really impressed with eSalon. The colour selection process along with determining my needs was clear and easy to navigate. Postage was quick and the instructions were foolproof. I am very happy with the results and will never use a shop bought dye again!! 0 of 0 people found this review helpful. Did you? |
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Third timeThis is my third time and I still like the product. Very easy to do at home. I like to use the brush to apply it to my gray hair... very nice and have received many compliments for the color. Love it! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsElizabeth - Thank you so much for sharing your feedback with us! We're glad our tools and resources have been of great help for you to reach your Hair Goals. We look forward to blending your next color soon! |
Custom color setLoved the color. Changed color after first time with help from representative who were so helpful. Would recommend. I’m usually sensitive to hair color but no sensitivity to these products. Only thing I feel a little expensive should offer free shipping 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsGail - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Golden BlondeI thought color was nice, easy to color hair, I have had some people comment that hair color is a bit brassy, colored gray/silver hair very well. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAndrea - We’re pleased to hear that you’re enjoying your custom eSalon hair color! We truly value everything our clients’ say. We hope to continue helping you find hair perfection! |