66,689 Verified Client Reviews |
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Wrong colorI was pretty specific that I wanted a dark brown with ash to get rid of red. Instead I received a darkish brown with lots of golden and red hues not not ash.. At $30 a pop expected better than box color. Very disappointed. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAnne - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Not what I expectedThe color was not as vibrant as I thought it would be and I was surprised to my grey still popping through, very disappointing! Not sure if I’ll use their product again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJessica - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
This is a colour at home game changer!!Used box dye during the first two lockdowns and my hair wasn't coping well at all. E-salon popped up on Instagram and i thought why not give it a go. I have long dark hair,almost waist length with grey roots! This personalised colour was fantastic, my hair looks fab,feels fab and the step by step guide is fool proof! I will continue to use e-salon moving foward,even when lockdown is lifted. 0 of 0 people found this review helpful. Did you? |
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Perfect MatchThis is the best at home kit I have ever used! Love being able to cover my roots when needed! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAbby - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Very pleasedFrom start to finish, I am really impressed with eSalon. The colour selection process along with determining my needs was clear and easy to navigate. Postage was quick and the instructions were foolproof. I am very happy with the results and will never use a shop bought dye again!! 0 of 0 people found this review helpful. Did you? |
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Third timeThis is my third time and I still like the product. Very easy to do at home. I like to use the brush to apply it to my gray hair... very nice and have received many compliments for the color. Love it! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsElizabeth - Thank you so much for sharing your feedback with us! We're glad our tools and resources have been of great help for you to reach your Hair Goals. We look forward to blending your next color soon! |
Custom color setLoved the color. Changed color after first time with help from representative who were so helpful. Would recommend. I’m usually sensitive to hair color but no sensitivity to these products. Only thing I feel a little expensive should offer free shipping 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsGail - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Golden BlondeI thought color was nice, easy to color hair, I have had some people comment that hair color is a bit brassy, colored gray/silver hair very well. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAndrea - We’re pleased to hear that you’re enjoying your custom eSalon hair color! We truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
ColourI love the colours. Freddy my colourist helps me to adjust it from time to time as I have a lot of natural red pigment in my hair which can go brassy, also it’s nice to have a change. 0 of 0 people found this review helpful. Did you? |
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Great companyBeautiful results 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCarletta - Thank you so much for sharing your feedback with us! We're glad our tools and resources have been of great help for you to reach your Hair Goals. We look forward to blending your next color soon! |