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Custom Color Set
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66,655 Verified Client Reviews |
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Love the color adjustment!I first went with a light brown copper but found the brown too warm for my skin tone (fair, cool undertones and reddish hue). Asked to adjust a shade lighter to dark blonde copper. Awesome! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKatherine- Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
OMG, I LOVE THIS!I wasn't sure at first. I didn't know what to expect, would the color be right?, would my hair fall out? lol, none of the above. What I got was the best coloring I've ever received box or salon visit. The color selection was spot on it looks so natural and healthy, you know how sometimes when you've colored you can't wait to wash it once to have the color settle in because it looks like it's just sitting on top your hair, it's ready to wear as soon as you finish coloring it and blow it out. I can't get over how well the color matched, what a terrific long lasting shine there is in my hair and how soft and easy it is to style, I am very happy. I have some grey, not a lot, so the only problem I had was my gray came back sooner then it should have but that's my fault because it was my first time using the color I think I washed it out sooner than I should have. You'll be quite pleased with the product. I am and this is now my new go to for coloring. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSheilah- Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
BrilliantI don’t think you can go too wrong with dark brown but this is an excellent colour and matches my hairdressers the only difference is the price £45 cheaper highly recommended 0 of 0 people found this review helpful. Did you? |
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Waste of money - should've stuck with L'Oréal!Colour was a terrible mousy brown with brassy tone instead of the cool medium blonde with pearl tone that it was meant to be. Had fix it with L'Oréal cool tone colour which did a brilliant job and gave me the cool ash tone I wanted, clearly something esalon couldn't deliver and why I will be sticking with L'Oréal as I should've done in the first place. Note to self don't believe the hype on the Internet! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPamela A.- Thank you for reaching out to us here at eSalon! We are so sorry to hear that you were not pleased with the end result of our color application. Based on your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Color washed outI'm not sure what happened this time maybe because I asked for a lighter color it washed out my hair. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMichelle - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
Color was gold brownThis made my hair brake when I followed instructions too the mixture and time. I’m so upset! Canceled my plan . 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLynn - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Not for meNot very happy with this at all very flat dull colour and where I had highlights it’s just not very nice at all 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKatrina D.- We appreciate your feedback here at eSalon! We are so sorry to hear that your experience with us was not as pleasant as you expected it to be. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
DisappointingNot the vibrant copper I had hoped for, and further faded after a few washes. The packaging suggested part of the colour was a free gift, which is wrong as I paid for all over colour. Odd. Now need to try and correct the colour. Have given feedback already, but no sign of the ‘it’s on us if not satisfied’ promise. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSarah H. - Thank you for your feedback. We’re so sorry to hear that our color application did not meet up to your expectations. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Dryer out my hair, level 10 color now a 7I wanted to tone down my blond, the tube said light blond, my hair is now brown. I am so confused what the hell happened. Thank good it is Demi permanent, because if it wasn’t I would be in tears 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTara D.- Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Great colour match.I’m super pleased esalon matched my colour as had previously coloured my hair with a different brand a lovely copper shade, I would say my greys were not covered the best but I’m sure this is due to my own fault as I was trying to be careful not to overlap the colour and missed a few areas... however I have just used the light set to add highlights and the total effect now is amazing! Has really made my hair look more natural and will blend the lighter greys coming through too I would imagine. 0 of 0 people found this review helpful. Did you? |