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Custom Color Set
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66,689 Verified Client Reviews |
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Way too darkI am a natural ashy mid-dark blonde... I had requested a dark beige blonde after bleaching out the last brown color and ended up with a more golden brown. Not impressed as I can’t lighten it without getting a brassy mess. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJennifer - We apologize that you aren’t happy with your hair color. Your order is fully backed by our Color Happiness Guarantee, and we would love to work with you to adjust your formula that will better provide you with your desired results. Our Color Experts have been in contact via email and will be happy to assist in this process. |
I ordered on line thinking it was Madison Reed but when it came in it was not.I just thought it was a corporate umbrella. I called M Reed only to find out that it was a different company. eSalon also put me on an automatic monthly shipping plan when I specifically said it was a trial. The product was ok. Not as good as Madison Reed which I have since used. I will see if eSalon will refund my automatic monthly shipment. I feel that I was conned. I called the 800 number on eSalon's site. It rang to Redkin Products. Another conn. I will not use e salon ever again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBrenda - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Color ReviewThe color didn't completely cover my gray roots in the front hair line I can still see them . This is going on my second week of having the color on! I really didn't notice a difference with the end color so I don't think that would be something extra that I would purchase on my next order, I believe I will try this one more time though! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLisa - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Did Not Fully Cover Gray and Did not Add MoistureSo far I do not see where this is better than a store bought kit. The color did not seem to cover well and it was way too light as eSalon switched the color to a lighter tone. It seemed like it did not have any moisturizing effects. The kit was aesthetically pleasing and well put together so I was anticipating the best. I was disappointed. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLisa - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
Great colorThe color is very natural. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJackie - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Hair colorI really like this color! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCynthia - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Love my color!Love my hair since I start using your product. Thank you. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSally - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Very impressedFor a home kit, put on by me on my own I got an amazing salon finish. very pleased. a natural colour. perfect 0 of 0 people found this review helpful. Did you? |
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LoveI love it so much and I got so much compliments on my color that everyone was asking me where did I get the color from and I said esalon Thank you so much 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAngela - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Great productAbsolutely great product that works great 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDolores - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |