|
Custom Color Set
|
66,713 Verified Client Reviews |
|
Sort by: |
|
I think it workef!!Hi, I got good coverage from the replacement color you sent. The roots are golden but I don't see Grey now. I'll have to see if this lasts with the next wash. Thank you for sending the new color and talking to me without being hurried. You have great quality control!! Thank you for replacing the color with no charge. Sincerely, Carmen Kryman New phone number: 835-221-9856 5 of 6 people found this review helpful. Did you? |
|
Beautiful colorI was so delighted to receive my first order! The box was personalized and so pretty with easy directions and a cute little sticker to hang the instructions on the wall as you color your hair. 2 pair of gloves made the job less messy. The best part was the color; rich, deep copper tone which covered my greys perfectly. Very , very happy and satisfied new customer! 2 of 3 people found this review helpful. Did you? |
|
Perfect color!This was my first time coloring my own hair. I have to admit to having been bit nervous about it. I followed the instructions included in my kit and watched a few of the instructional videos. All of the info was right there! It wasn’t very difficult at all and my hair came out great! The colorist really nailed my color the first time! For those who are considering this: My hair was once blonde, and is now graying around the edges. It’s dark in back, lighter in front (the very definition of “mousey.”) I had highlights previously. I am an impressed and happy customer! 2 of 3 people found this review helpful. Did you? |
|
Truly BeautifulIt was everything I expected and more. I love it! 0 of 1 people found this review helpful. Did you? |
|
I love my colorAt first I started using box coloring you can get at the grocery store, it was just okay. I really wasn’t happy because my hair always looked so dull and lifeless. Then I paid a fortune at the salon, that really didn’t make me happy either. One day at my ophthalmologist’s office I saw a lady with the most beautiful red hair. When I complimented her on her hair color she told me it was from eSalon. I’ve been a happy customer ever since. The color experts at eSalon got my color right the first time. It was the right color and had depth and dimension that even the salon didn’t give me. Even if they hadn’t of gotten it right the first time, they would have worked with me until they did. I would recommend them to everyone. They’re that good. 0 of 0 people found this review helpful. Did you? |
|
Excellent colour, but doesn’t lastI was excited to try this as I’ve been using box dyes since I was a teenager and had never quite found the right fit. The instructions are clear and the resulting colour is excellent and exactly what I wanted. But I’m sad to say by the time the refresher came around my whole head needed doing again :( not sure if it’s due to the summer sun or what but a refresher doesn’t quite cut the mustard. Disappointing. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsHi Charlotte! We are sorry to hear your color doesn't last. Please check your emails, we got back to you to help you further. |
Missed the markWas the first attempt at a color change. It’s definitely more blonde with the added gold but I that canceled out the copper for the red in the photos I sent. It’s just blonde now, no red/strawberry at all. I’d like to order early for the next try but would like to hear how you’d like to change it to fit the strawberry blonde color better. Thanks! 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsAmy - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Blonde roots!I am unsure what went wrong but my roots are bright blonde now! This was supposed to be a darker shade than my last color but somehow something went wrong! 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsVictoria - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
The bestI have been a customer since 2017, I have never had a single issue with customer service. My orders are spot on and I love that I can customize my color to be just what I'm looking for. It's super easy to apply/dye by myself. It doesn't burn my scalp like the boxed dyes which was a huge selling point for me from day one. 3 of 4 people found this review helpful. Did you? |
|
Great colourI absolutely love my new hair colour. It is looking healthy and shiny too. Covered all my greys. My hair so soft as I bought mask too. I could not be more happier! 2 of 3 people found this review helpful. Did you? |