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Custom Color Set
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66,713 Verified Client Reviews |
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not what I requestedI contacted customer service after I dyed my hair with my recent order for them to update my color yet again snd never heard back. I have since then stopped my orders. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLaura - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
do not like this company!Unhappy with your company this is no way to cancel orders I did not order automatic orders or purchases there is no way to cancel it with the company! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsIris - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Unfortunate ugly red hueNothing about this product or plan worked for me. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAnna - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Allergic to the productLoved the color but was allergic to something in the set 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJill - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
ColourThe whole process has been great from checking the colour to delivery and packaging. The instructions were clear. The added touches of cleaner etc were unexpected and very useful. 0 of 0 people found this review helpful. Did you? |
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Great colorLove it! My personalized color needs to be tweaked a bit for my roots but other than that I'm in love! My hair didn't damage, it hasn't faded yet like it does with other products. ❤️ 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAlicia - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
GorgeousLove the colour lasting well xxx 0 of 0 people found this review helpful. Did you? |
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Great alternative to a hairdresser visitGreat alternative to a hairdresser visit. Quite easy to handle! I'm using this since one year now. 0 of 0 people found this review helpful. Did you? |
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Wonderful results!I am a strawberry blond and this is the only at home color kit that gets my hair color right! Really nice kit, easy to use, great instructions! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAmy - We're thrilled to hear that you're enjoying your eSalon Made For You custom color. We look forward to our next opportunity to delight you! |
its greatThis is so easy and it is really gentle on my hair! took out that orangey color, I love the personalized kit!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJanice - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |