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Custom Color Set
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66,689 Verified Client Reviews |
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Not enough gray coverageI thought I would get better coverage than my store bought color. Honestly I thought it was overpriced for the quality of the product. Not what I expected 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsZindy - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Didn’t like itOnly tried because of covid and didn’t like it 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKaty - We appreciate your feedback here at eSalon! We are so sorry to hear that you were not happy with the outcome you expected with our color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
UnhappyThe color was not what I hoped for I get better results n color from my store brought box brand. And will no longer be a client of esalon. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJaime - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Way too darkThe color was way too dark! I sent a photo of my hair color to the consultant and wasn’t consulted . I assumed it was good and applied to my hair and it was almost black. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAngela - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Love the color but it fadesI loved this color when I first put it in. It had just the right amount of purple shade that I wanted. But the color faded out within 2-3 weeks and was just back to my original shade of reddish brown. I waited to try again with my second order before I wrote my review but that color faded after just a few weeks too. It’s a shame it doesn’t last longer than that but I just can’t justify the price for only a couple weeks of color. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAmy - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Color comes out quicklyNot pleased with product. Thought I give it a shot. Color comes out quickly. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLucy - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
What a Beautiful colourWow I am staying with this colour I absolutely love it Thank you so so much for giving me my dream colour 0 of 0 people found this review helpful. Did you? |
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PerfectWow! Amazing. I got salon results with a WHOLE lot less money and a WHOLE lot less time. I love the color. Not sure how you did it but color is just perfect. Instructions were perfect; Thank you!!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSteve - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |
Worth every penny!I’ve never left a review before, but this product deserves the credit. I’ve been wanting low-lights in my hair after high-lighting just a too much (I’m naturally dark brown with cool undertone and very long, think and frizzy) and I wanted the low lights to match the roots. I did the hair test and went for a full hair colour and followed the questions that suited my natural colour. Slightly unsure if it would work. Got my dye kit very quickly in the post and there is so much product! Attention to detail and quality is lovely! (Also got my cap online). I love going to my hairdresser for a treat and always will, but from now on I’ll be using this for colour! Results are in... I love it!!! I’ve been wanting this colour for years and can’t believe a box product worked wonders! Hair quality increased so much too! I will upload a photo in my next review, as I still have an extra dye to use for my next low lights! This is not like a regular off-the-shelf product and I can’t praise E-salon enough. As a first time user of their products, I can safely say I’ll be back. I’m just about to re-order the Classic shampoo and conditioner as I want the colour to stay and keep my hair super soft! 0 of 0 people found this review helpful. Did you? |
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This is fantastic!I loved this kit. The colour went on beautifully and it looks great. My hairdresser comes to my home to cut and colour my hair and has never come across eSalon before. She's gone away loving it and so do I! 0 of 0 people found this review helpful. Did you? |