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Custom Color Set
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66,689 Verified Client Reviews |
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Love the color and shineI love the color that was prepared for me. The hair wasn’t dry after the application either. I took one star off because there was strong chemical smell while I was mixing the color. For new buyer, you need a bowl to mix in your color because it is too thick to shake it in the bottle like the store/drugstore bought. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTisha- Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Still a nice colour but not quite as amazing as last timeApplied according to instructions but unfortunately my roots are noticeably more coppery that rest of hair. Still a lovely colour but annoying as the last batch had evened my hair out, so a bit disappointed. I can only assume that the 30 mins on roots, 3’mins on rest of hair timing is a bit out. Would be good to get some advice on how to fix this or at least avoid it happening next time. X 0 of 0 people found this review helpful. Did you? |
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DullThis color seem to be duller than the last time. I applied it just as the instructions stated and had done it the same way I’ve done it in the past. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAmanda - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not enough gray coverageI thought I would get better coverage than my store bought color. Honestly I thought it was overpriced for the quality of the product. Not what I expected 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsZindy - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Didn’t like itOnly tried because of covid and didn’t like it 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKaty - We appreciate your feedback here at eSalon! We are so sorry to hear that you were not happy with the outcome you expected with our color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
UnhappyThe color was not what I hoped for I get better results n color from my store brought box brand. And will no longer be a client of esalon. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJaime - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Way too darkThe color was way too dark! I sent a photo of my hair color to the consultant and wasn’t consulted . I assumed it was good and applied to my hair and it was almost black. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAngela - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Love the color but it fadesI loved this color when I first put it in. It had just the right amount of purple shade that I wanted. But the color faded out within 2-3 weeks and was just back to my original shade of reddish brown. I waited to try again with my second order before I wrote my review but that color faded after just a few weeks too. It’s a shame it doesn’t last longer than that but I just can’t justify the price for only a couple weeks of color. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAmy - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Color comes out quicklyNot pleased with product. Thought I give it a shot. Color comes out quickly. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLucy - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
What a Beautiful colourWow I am staying with this colour I absolutely love it Thank you so so much for giving me my dream colour 0 of 0 people found this review helpful. Did you? |