66,689 Verified Client Reviews |
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Too redOrdered what was supposed to be chocolate brown. I got something that made my hair auburn. Texture was good as was coverage but color was way off what was represented 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCollyn - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
Very DisappointedI wrote you a email telling you how disappointed I am. Not what I expected at all, front and side greys weren't covered at all, color not what I wanted, ended with 2 tone hair in the back of my head, my sister pointed it out. My hair is short so there's no room for mistakes!!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDiana - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Super pissed and look horribleFollowed directions to a T and it did not blend at all even with pouring the rinse over my head and massaging for 5 minutes instead of just the 3 minutes recommended. I was trying to go dark red and they didn't even try to do that. I dont care really what color they think i should have for my skin tone i know what i want and have had it before and sent pics. Not the best experience or impression 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsShirley - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Great productUsed this product now for several months and love it. Great colour and has left my hair in great condition. 0 of 0 people found this review helpful. Did you? |
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Beautiful deep tones and fantastic grey coverageI am so happy with the result!This looked like a real salon color after application. Though it took slightly longer to apply than the supermarket box dye, the result was well worth it. The instructions are excellent and everything you need is provided to ensure a thorough application. My hair is normally dry and frizzy but it now looks fuller and shiny. The color on application looked a bit red but when rinsed out it was exactly the one I had hoped it would be. My greys are also very well covered! 0 of 0 people found this review helpful. Did you? |
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Amazing!Brilliant service! Gone are the days of panic trips to the 24 hour supermarket to try and get MORE dye to fix a bad dye job. Really appreciated the input from my colour technician who suggested the dye I had chosen was too dark and custom created a colour for me... she was right! 0 of 0 people found this review helpful. Did you? |
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Best Hair Dye!I have been struggling to find the perfect dye to cover my graying roots. The hand picked dye matches my hair perfectly! The color is rich and saturated. It covers all of my grays. I also love that I receive everything I need to dye my hair easily at home! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDeborah - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
BeautifulI love the coverage 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBernice- Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
LOVE ITI had a lot of stubborn greys and it covered all of them. My hair looks and feels so much healthier and is a beautiful light brown. Exactly what I wanted!! My first time so I purchased the color tools, shampoo, conditioner and the tint rinse to help keep the colour. This is so much better than the box coloring. No smell, easy to use and your hair feels much healthier after. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLoretta - We're thrilled to hear that you're enjoying your Made For You custom eSalon color! We look forward to our next opportunity to delight you! |
Got the color I wantedI have been very happy with the hair color I received and the comments I get. I gladly tell others how I got exactly the color I wanted from eSalon and they can do the same. It's so easy 🙂🙂🙂 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCarolyn- Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We appreciate you spreading the word about us. We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |