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Custom Color Set
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66,689 Verified Client Reviews |
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Way too brown and way too dark...i asked for lighter and redder :(The color is the same as last time... looks like the edits made no difference at all 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLinda - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
Dark brown isn’t dark enoughI purchased “Darkest Brown” and included photos along with notes expressing concern that it may not be dark enough. (I’m Southern European with naturally very dark brown hair but not quite black). The colourist never reached out on my comments and when I used the colour it was indeed much too light. It also had copper and red tones which again, I made note that I didn’t want those undertones. It seemed like they didn’t read any of my order notes or looked at my photos. I gave it three stars because the packaging was nice and instructions were well organized. Good concept but I’m unhappy with the end result. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJessica - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
Fantastic products!Really pleased with esalon products. Easy to use and the new colour is rich and shiny. I also like that you have the option to tweak the colour for the next order. 0 of 0 people found this review helpful. Did you? |
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Soooooo HappyMy customised colour is spot on (warm beige) not a horrible block colour, this gives a multi dimensional colour. No need to spend £100’s at the salon anymore. You are missing out if you don’t try this honestly you’ll get salon results for a fraction of the cost 0 of 0 people found this review helpful. Did you? |
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Finished ProductI was very happy with the results of the product. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRebecca - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Awesome ColourAfter stripping my hair of all its temp dyes as my hair was showing all types of red and was patchy as hell, I was left with light ginger hair and I'm a dark brunette....I was mortified!!! E salon to the rescue...I told them my issues, that I didn't want a brunette with red colour and they sent the perfect colour so I'm now back to brunette and hair in better condition. The kit was lovely, personalised and clear instructions throughout. Even got a bargain price as a new customer and I got enough for two efforts. Can't recommend enough. 0 of 0 people found this review helpful. Did you? |
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Beautiful colorI like the color medium ash blonde. It made me look younger and my hair was all grey. I’m happy with it. Thank you Georgeann 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsGeorgeann - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Wish I had used it sooner!I ordered this product back in January, but I haven’t tried it until now because I was still using up some old box dyes that I had previously bought. Well all I can say is more fool me! I wish I had used this dye kit as soon as I had received it. I have very coarse, thick hair but the two bottles (one for roots and one for ends) were both the perfect amount to colour my whole head. This looks like a salon treatment without the price tag. I had to enlist the help of my fiancé to apply the colour, but between the two of us we successfully managed the treatment. The personalised instructions are really clear and it is so easy to apply. I had reservations and kept on reading reviews before I purchased, but I am glad I went with my instinct. I will definitely be ordering again when I am ready for my next colour. Thanks e-salon. 0 of 0 people found this review helpful. Did you? |
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I love it!I didn't imagine that this products would really meet my expectations, however I'm very happy to have been given the opportunity to try them. Thank you Andrea! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKarla- Gracias por sus comentarios y nos alegra saber que está disfrutando del color y la experiencia de su eSalon. Nos encanta poder ayudar a nuestros clientes a lograr resultados hermosos con la calidad de un salón en casa. ¡Esperamos poder mezclar tu próximo color pronto! |
Great Product!!Love the color...reordering! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJennifer - Thank you so much for sharing your feedback with us. We are tickled to hear you’re loving the Made For You custom color! We look forward to the next opportunity to delight you! |