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Custom Color Set
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66,689 Verified Client Reviews |
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Very professionalThe custom color was perfect. Exactly what I wanted. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSharon - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Light Brown Hair ColorHaven't colored my hair in years and saw your ad and thought it might be fun to color it again. Took me a while to get use to the color but now I love the way it looks. I'll be buying color from you again. Thank you for the fast shipping also. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMary - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Great grey coverageBought this as box colours I've used didn't cover my stubborn grey around my hairline. This did the trick and although there are a few lighter hairs it covered almost all my grey and looks very natural. Chose neutral light brown and this is how it's turned out. Packaging not very glam and gloves a bit small but that didn't affect the final outcome. Hair left in very good condition. 0 of 0 people found this review helpful. Did you? |
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Nailed It!My natural hair is a medium brown with about 25% grey at the sides and a little at the crown. My hair was virgin, no prior color at all. My stylist nailed my color perfectly and my hair is super soft. I feel that reviews that are left by folks with processed hair should be taken lightly. Highlighted hair is porous and may not hold color. And, people with permanent color may not know what base color their previous application had and it would be tough for a stylist to mix a color with a compatible base color without knowing what’s already on the hair. I am very happy with my hair and I have played kitchen sink cosmetologist a lot. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAmanda - We’re pleased to hear that you’re enjoying the Made For You custom eSalon color! We truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
ColorWasn't read enough for me 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMary Ann - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not right colorAfter reading numerous reviews online and hearing how great the color is at eSalon I decided to give it a try. Boy was I wrong. I have naturally red hair and wanted to cover up whites; I ordered a color very similar to my natural hair color and now my hair is brown not even a slight tint of red. Very upset with the color I could have gone to the store and picked out a box and have better results. Shame on me for putting my trust in esalon. I have requested a refund and canceled my account. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSara - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Hate the colorI loved the first few times I used the system but this color adjustment went horribly and came out almost black on me. When I contacted customer service about a refund they gave me a runaround about a new color adjustment but I don't trust them when this color went so wrong. Someone else cancelled my upcoming orders and told me to email a specific address. I emailed them directly regarding the refund and still haven't heard back a month later. So much for 100% satisfaction. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsVictoria - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Over all I live the color but Grey coverage is still an issueMy Grey colors a light drown or red..after a few washings it's obviously 2 toned 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsChristine - We’re sorry to hear that your hair color is not covering greys as expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your updated formula and new instructions will ship with your next order! Please let us know if there is anything else we can do to help! |
Not what I was expectingI was hoping for better grey coverage and a nice cool color. It pulled warm on me and didn’t do much for my grey. Will not be a return customer. I gave 3 stars for packaging. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSarah - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Really bad productLeft roots light brown greys orange rest dark but not purple at all and generally hair felt like straw took 3 conditioning treatments to return condition of hair to normal very dissatisfied 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAlison - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |