66,689 Verified Client Reviews |
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Grays are already popping outNot strong hair dye my grays are already coming out 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLisa - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Not good gray coverageLove the color but it doesn’t cover stubborn grays very good 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCrystal - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
ColourHaving used the same colour previously, the colour is harsh on the hair, It doesn’t match the previous colour and as a hairdresser l am meticulous at application. The product has left me with an enormous colour correction Bill. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJennifer M. - Thank you for taking the time to share your feedback with us.! We are so sorry to hear that your experience with us was not as pleasant as you expected it to be. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Less product arrivingI have been using the product for a year. While the color match is good, I have been noticing that the amount of solution has decreased, so I am getting less for the money lately. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLydia - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Doesn't cover greyI was disappointed on my first effort and contacted you to darken formula. Still doesn't cover greys. I'm light blonde and thought it would be an easy colour to blend in 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBreda M. - Thank you for reaching out to us here at eSalon! We are so sorry to hear that you were not pleased with the grey coverage. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Custom hair colorI love my hair color this product works well 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKathleen - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
LovelyThank you really happy with hair colour 0 of 0 people found this review helpful. Did you? |
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Great product and great resultsI have requested a smal change for my previous color and I am so happy with the result Beautiful red copper, absolutely gorgeous exactly what i wanted for so long. Very very happy 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsNelly - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color and your smooth results! We appreciate you sharing and Happy Coloring! |
So easy to use.I really like the product as much as I did years ago when I used it. My hair is too short to do the divide into four quadrants with clips method. Since I don't have that much gray yet I just put it all over my hair. Worked great thank you 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCarol - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Fantastic product and will never use another brandProduct is tailored to meet your needs, first one was great but wanted it to be a warmer colour next time. I emailed them and they made the changes to exactly what i wanted Brilliant and highly recommend 0 of 0 people found this review helpful. Did you? |