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Custom Color Set
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66,689 Verified Client Reviews |
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On the markI am a messy self coloring person! The formula is thicker and much easier to use. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsShannon- Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Great color and hair repairMy hair is normally very dry this formula leaves it shiny and soft with deep color tones. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSandy- Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Leap of faithIt takes me awhile to try something new, even if the old is still not working. After reading a lot about e-salon and seeing very good reviews, I still stayed with the old until I didn't. So I took a leap of faith and filled things out. I knew what I wanted visually but how do I say it? Anyways, still thinking there weren't real people helping me, my product arrived and I applied it. Oh my gosh, it turned out so beautifully! My light blonde with beige tones look so natural and healthy. So thank you Sara (my hair colorist). 0 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsLeanne - Thank you so much for sharing your feedback with us! We're glad our tools and resources have been of great help for you to reach your Hair Goals. We look forward to blending your next color soon! |
GreysYou can still see some Grey's but I don't think my friend who did my hair put enough on so I've watched videos and I will do it myself next time but love colour it's a bit lighter and loos lovely 0 of 0 people found this review helpful. Did you? |
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love.lovecolor was a little off but lasted well. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRandie - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Great color for 2 weeks then fadesI dyed my hair a beautiful red. Got a lot of compliments on it- but now the ends and middle are this brass rose gold color with my root a vibrant red. They just didn’t fade the same. It still looks ok, but I wish they would have faded to a similar color. It also faded pretty quick. I’d say about 2-3 weeks. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsShayna - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Color did not work. Color did not cover gray.Please cancel all orders not happy with your product for my hair 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsEileen - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Bit too redFaded quite quick 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRebecca J. - Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected and did not cover to the extent you needed it to. However, upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Very disappointedI colored my hair according to directions and the gray was not covered very well at all.The gray did not color at the temples and hair line . I was very disappointed 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMichelle - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
MistakeDifficult to cancel orders 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsStephanie - Thank you for reaching out! There are a lot of options for you with eSalon. If you decide to place an order through an eSalon promotional offer, you’ll also see information about our recurring service during checkout. You can also choose single shipment options if you would like. The advantage of our hair color plan is that you do receive 20% off of every order. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |