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Custom Color Set
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66,713 Verified Client Reviews |
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Beautiful colorI love my hair color and thank the stylists who custom crafted it to my specializations. My scalp is extremely sensitive - my scalp felt a bit itchy/irritated the next day after coloring but i was itch free by the following day - that's a winner in my book! I'll be sticking with this product 😁 thank you 0 of 1 people found this review helpful. Did you? |
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really unhappynever changed any colour ,not enough grey coverage and chemicals in it lead way too much of hairfall. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Rush! We are so sorry to hear your color hasn't met your expectations. Please check your email. We got back to you to help you further. |
Wonderfullove this product. colored perfectly. 0 of 1 people found this review helpful. Did you? |
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Did a great job matching my colorThat’s all I want, a match that doesn’t go orange, which can happen often when I dye my hair. 0 of 0 people found this review helpful. Did you? |
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ColourMy colour came out darker than expected but maybe because of my previous colour 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Natalie! We are sorry to hear your color came out darker than expected. Please check your emails, we got back to you to help you further. |
Not what I expectedI ordered the color in light brown. I did a strand test, but apparently it wasn’t enough to show that it would turn my hair a dark auburn. It’s not a bad color, but not what I expected. I wanted to just cover the gray with my natural color, which is what I ordered. Usually esalon’s colors work out fine, but not this time. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Jill, We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Gray coverageI still did not get the gray (white) coverage I should get. I like the color but still had gray around the face line I should not have had. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Janet, We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
I love the colorsI’ve tried a few colors and love them all! I use to use store bought ones and eSalon is so much better. 2 of 3 people found this review helpful. Did you? |
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A beautiful colour, closest to my real colourI love how the colour went on, no sting and no horrid smell. Thick enough to go through my long hair without dribbling. Now I have the right colour I can try some highlight streaks. Thank you. 1 of 2 people found this review helpful. Did you? |
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Stubborn GreysStill not enough to cover the stubborn greys 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Dana, Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |