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Custom Color Set
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66,689 Verified Client Reviews |
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GreatReally loved the color. It looked great. Even got a perm 3 wks after and the color stayed 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsGayle - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
On the spotMy "original " hair color formulation was too dark and had too much brown and not enough red/copper. The "new" formula is spot on!!!! Lighter color with just the right amount of red/copper. Thank you. I'm very happy. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Julia, Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color whenever you may need them. We are excited to continue working with you! |
Love The ColorHi, I love the deep, dark red with hints of copper - it turned out very bold (and very pretty). I did notice a small patch of gray in front along my hairline. I watched your gray coverage hacks video and think maybe I got some color guard on my hair because I allowed the color to sit for the full time recommended. Thanks! Kristen 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKristen - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
I love the adjustment to the base color!Hi Andrea, I just wanted to tell you that I don't know what you did but my color looks great! I haven't done the highlights yet, I was going to try tomorrow but I love the color so much I'm afraid to mess it up but I'm going to try it anyway. Thank you SO MUCH! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAmanda - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Love the new color mixThis is so much better than box dye. Second time using it and you can tell how much better my hair is doing. I can never make myself spend money for something I can do myself which is why I prefer to dye my own hair... with Esalon it’s a luxury pampering day at home. Great color and healthier hair. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsIrma - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Seriously Amazing Haircolor and Service!I have been using this service for the last 4 months and I am in love! The packaging is superb, and makes coloring my hair so easy. The color itself makes the condition of my hair even better than it was before and is always so vibrant and shiny and soft. I sent a goal picture to my stylist after the first coloring and when I colored it with the next kit it came out exactly like I’d hoped. I will be sticking with this service for a long time!! My only gripe is that since I’m in Sweden, I have to pay import fees for it now. But even with them, the product is still absolutely worth the cost! 0 of 1 people found this review helpful. Did you? |
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Perfect matchPerfect match. Could use a little more coverage for grays. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsB B - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
color was Brown with redishtoo much red 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJoElla - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Awful grey coverage and hot roots.I specifically asked to go darker on my roots and assumed the color would have done that. Nope! No grey coverage and hot roots!!!! I had to go to the salon to fix what Esalon did to my hair. Extremely disappointed!!!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRebecca - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
HorribleI did what the instructions said and made sure every piece was saturated and my hair doesn’t look any different than what it did before I dyed it. Crappy hair dye, will never buy again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAlexis - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |