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Custom Color Set
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66,713 Verified Client Reviews |
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Goodwish there was a brysh 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLori - Thank you for reaching out! We're sorry to hear your Color Tint Brush was missing from your initial order. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Camo mistI did not like it at all. It did not cover the roots at all. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSharon- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
I like itI like but I may go back the first one not sure yet 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPatricia- Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Pretty color but...I like the color, but it didn't take all the way, and quite a bit has washed out of my hair. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsNikita - We’re sorry to hear that your hair color faded faster than you expected. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to work with you further to get your desired results. Please keep your eyes peeled for an email from eSalon with your next steps. We value your feedback, and truly appreciate this chance to get your color just right! |
Awful, second attempt and still awfulI wanted Irish Redhead bright colour. Ordered from e-salon twice. First time after following all instructions to the letter, the colour was light brown at the top and no colour on the lengths. I emailed to cancel he subscription. We spoke and I send pictures of the colour I wanted to the support team who persuaded me to try again. This time it was a fiasco again with boring dull medium brown all over. Cancelling the subscription and very happy to see my hairdresser tomorrow. Although as I only did the colour yesterday I won’t be able to change it for the next few weeks. Very disappointed. I am used to dying my hair and get better results and hair quality after colouring from L’Oréal hair products. It’s not difficult, at least I don’t think so, to make a redhead bright colour. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsEugenia J. - We appreciate your feedback here at eSalon! We are so sorry to hear that you were not happy with the outcome you expected with our color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Color made my hair turn orangeMy hair turned orange 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMelissa - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
No change to original colourUnfortunately this did not work for myself still just black 🖤 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsFiona R. - Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Less than desirable results.This coloring took a long time and it had quite a few steps. Especially when the results were below desirable. I did not understand why I shampooed and conditioned my hair after coloring it. I truly believe that rinsed out most of the coloring in my hair. Some of it is dark but there is not any hint of blue at all. As a matter of fact it has my natural hint of red. The gray hair in the front did not fully dye. I have bought boxes from Walmart that dyed better than this one. So now I am stuck with gray and I can't dye again for a while. I have baby fine hair and I don't want to damage it. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCathy - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Hit the color right on the headI am blond and have been dying my hair brunette for over 8 years professionally with stylist using Schwarzkopf or Aveda. Then comes the pandemic and what to do? Im not ok w gross roots showing as it ages me. Tried this product and the first time, it wasn't quite the root coverage I needed, a bit too light. Dealt w it as it wasnt awful. I reported my results to the colorist here so she could adjust it for maximum grey coverage w o being having black hair. This 2nd time around, the color was perfect. Plus, I really do like the packaging your custom color comes with - everything you could need to do a professional type color at home. I also tried the Camo mist and I like it better than Bumble & Bumbles and Revlons root spray. It does leaves a heavy residue like those root cover sprays do. This is a true mist but covers roots well and is still light and not sticky. Only root touch up spray thats better is Oribe, but its pretty costly for the amount you get. Give this service a try. It's affordable, a quality system and easy to use and order. 2 of 2 people found this review helpful. Did you? |
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Response From Our ExpertsValerie - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Perfect Custom ColorHave had so many compliments on my hair color since using this company, Just right amount of color in kit and they are willing to tweek if you find you need an adjustment. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKathryn - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |