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Custom Color Set
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66,689 Verified Client Reviews |
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Perfect color matchPerfect color match to my natural color 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Veronica, Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color very soon! |
Loving itI have a lot of stubborn resistance gray hair. I was very loyal to L’Oréal preference I tried this product for the first time it was creamy gave me the color , the coverage and the shine. ITS AWESOME! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Linda, Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, gray coverage, your customized instructions, and your shine results! We appreciate you sharing, and Happy Coloring! |
Color SetMore product that store bought. It is thicker and stays on head not on floor or counter tops! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBarbara - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We look forward to blending your next color soon! |
ColorLoved the color but I wish it had more long lasting gray coverage! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsStacie - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Did not cover my gray, made my roots pinkThe color was supposed to be a neutral dark blond to cover my roots and gray. My color came out pinky-copper and warm. It clashes with the rest of my hair color. None of my gray was covered. I now have to get my hair professionally fixed. Luckily I have a lot of hats to cover this disaster in the meantime. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsChristie C. - We appreciate your feedback here at eSalon! We’re so sorry to hear that you felt the color was not the shade you expected and did not cover to the extent you needed it to. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
My second try, not working againI have tried it twice already, and even after asking to make adjustments it is not working. It doesn’t cover my grays, and the color is still brassy. Probably have to cancel. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAlexandra - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Color to darkChanged hair from blonde to brownish red grey 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTina - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Perfect Color!thank you the color is perfect! I could not be any happier. My hair dresser asked me where I was going to get my hair colored. My hair feels great and looks even better. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCarrie - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair. Happy Coloring! |
Great product!I am coloring over previously vivid purple , and it covered amazingly! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLynnette - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
ExcellentThis product covers all of my grays!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAndrea - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |