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Custom Color Set
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66,713 Verified Client Reviews |
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Wasn’t PermanentMy color washed out & I thought it was supposed to be a permanent color/it even got on My light gray pillowcase when I must have perspired when I was asleep/I’m not happy at all w/My product 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCarol - We’re sorry to hear that you were unhappy with the results of your custom color. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to work on a reformulated color designed to better suit your needs! We have reached out to you via email with next steps, so that our Licensed Colorists can work on a color closer to what you desired. We appreciate you reaching out to us, and giving us the chance to get it right. Happy Coloring! |
No.I have been coloring my hair at home for 22 years. This was the most difficult and messy home application kit I’ve ever used, and the color (I ordered a copper mahagony) is mousy brown. I look terrible and will need to have it professionally corrected. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHala- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Very badMy head turn yellow/orange i want my money back. I thought it would be blonder & its yellow/orange that is not what i asked for! 0 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsAlyssa - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
First timer coloring at homeI was nervous, but really more than nervous I was tired of my colorist not giving me the color I wanted and telling me how much SHE loved the color she was giving me. This product is so easy to use and the color is precisely what I was wanting. I feel NATURAL without a bit of brassiness. I’m about to save a fortune. Thank you and bless you! 11 of 11 people found this review helpful. Did you? |
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Response From Our ExpertsStephanie - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |
Excellent Grey Coverage!!!I am probably 65% grey and dark hair. After a couple of adjustments with my colorist, I was able to find the perfect color and coverage for my grey!! I've been using this product since 2015 and although I could get my color done in the salon, I continue with my 3 week auto-ship for convenience, cost and mostly because of my satisfaction in the outcome of my color! Most believe my color is natural!! In my opinion the way it should be! Janette 10 of 10 people found this review helpful. Did you? |
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Response From Our ExpertsJanette - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and gray coverage! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Amazing productSo easy to use, covered great 0 of 0 people found this review helpful. Did you? |
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Great ColorI just love this hair coloring. easy to use, realistic color. my husband was impressed that I did this myself and saved him some money 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBarbara, Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money Happy Coloring! |
Nice setColor so gentle on my hair, becoming softer and silkier. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMarie - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
ColorThis color worked beautifully. It covered all of my gray. Also, it left my hair soft and feeling luscious. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMichelle -Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
love my hair color kitsBeen using this for about a year now and i love the way my hair feels after i use this color kit. I use to go to a salon but my hair was always so dry after words. then tried box colorings and they are not nearly as good or nice to my hair. Since i have been using these kits form eSalon, my hair feels so nice and love how it turns out every time. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBetty - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |