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Custom Color Set
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66,689 Verified Client Reviews |
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Amazing colour KitEverything you would need to ensure you colour your hair like the professionals. Easy to use, easy instructions, wonderful result. Never thought I would be able to manage colouring my hair as good as my own hairdresser but esalon make it so simple. 0 of 0 people found this review helpful. Did you? |
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Didn't like it!It was supposed to be a reddish-brown, it turned out more of a maroonish color. I wish I had never tried it. It was now where near a brownish-red. I usually use Preference by Loreal BR1 (cinnamon) Mega Brown and told them. I thought I'd get something close, but that was not the case. I'm so glad I canceled after I got the first one. Very disappointed. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBrenda - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
AVOID!! JUST GO TO THE HAIRDRESSERSI'm not sure who you have mixing the colours but they need sacking! My first ever order arrived today couldn't bare the excitement of my new salon coloured hair. Followed the instructions down to a T to make sure it turned out just the way it should. As applying the product it started to look quite dark on the places I'd added it to keeping in mind on the test I noted that I had yellowish blonde hair and was looking for the ashy blonde shade shown (that I could apparently have with my original hair colour) so all completed did the 2 to 3 min scrub into my hair with water. Decided I would wash out shampoo condition and style before I properly looked and hey presto job done I now have orange yellow hair no ashy tone at all just an orange tinge to the yellow underbase!! Back to the hairdressers I go.!!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKellymarie C. - Thank you for reaching out to us here at eSalon! We’re so sorry to hear that you were disappointed by the results of your color application. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Doesn’t workKept asking for lighter more copper got no results 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDenise - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
2nd time not colour grey roots2nd time , colour just doesn’t colour the roots deep enough, always a slight henna like glow at roots compared to rest of head . 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLouise B. - Thank you for your feedback. We are so sorry to hear our color did not meet your expectations. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! |
Left my white blonde hair yellowAsked for an ash blondes particularly for neutralising any small yellow tones and it turned my hair orange with warm tones 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCiara D. - Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Custom Color SetBest hair color I have every used. I have had 3 or 4 orders already, I will not use anything else anymore. Directions are very clear, beautiful color. I've spoken with them on the phone once, very helpful/knowledgeable. I guarantee if you use eSalon, you will get tons of compliments on your hair. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsEmese - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
ConfidenceNever have I thought this color would stay in so well but it is amazing....and I DID it myself!!! I'm not one to know about hair dos or color but this has been great no mess on clothes or floor!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCara - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
PerfectWhat can I say, I love esalon! I have made a couple of changes to my colour but I love everything about it. My hair looks great, the colour and tone is beautiful, the bits and bobs come so beautifully packaged and my colourist Tamara has been wonderful! 0 of 0 people found this review helpful. Did you? |
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Perfect colorI have been to different salons and overpaid and not been able to get the color I wanted. After the second attempt this color is PERFECT. It was very easy to use and my hair feels great afterwards. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMacey - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing and Happy Coloring! |