66,713 Verified Client Reviews |
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Perfect!!This custom color was perfect! Just the color I wanted! The ESalon colorists do such a great job and work with you to get the color of your dreams. On top of that the color covers gray so well and lasts longer than other hair color. There’s no damage from their color products. Hair comes out in beautiful condition. Thanks guys!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDonna - Thank you so much for sharing your feedback with us! We're glad our tools and resources have been of great help for you to reach your Hair Goals. We look forward to blending your next color soon! |
eSalon is the best!I just love eSalon. I have been with them for 7 years and they are great. If I want a change in my color all I have to do is contact my colorist and she'll adjust the color just as I ask. Loving my colorist! Awesome. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJeannine - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Very happyAlways very happy with their products 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsEmilie - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair. Happy Coloring! |
Best Coloring Product in 30 yearsI have been coloring my hair for decades. I decided to return to my natural color, without the Grey and voila!! So gentle and no heavy odor. Covered my grey roots. Follow directions for a beautiful outcome. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSuzy - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
the color is perfectthe color is perfect, not sure I continue to need the 2nd bottle though. for the ends. My ends are fine now. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAngela - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! Keep an eye on your inbox for more details. |
Not recommended for going lighter, made hair orange!I have dark blonde hair that hasn't been coloured in years. I chose a medium blonde ash hair colour from eSalon and the tint rinse for blonde hair just incase there was a bit of unwanted tones after colouring. Followed all the instructions but my roots came out ginger/orange and the tint rinse did nothing to neutralise this. I now have orange roots and gingery ends and going to have to go to a hairdresser to do a colour correction which will undoubtedly cause alot of damage to my hair and cost a fortune! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLizC - We appreciate your feedback here at eSalon! We are so sorry to hear that your experience with us was not as pleasant as you expected it to be. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Color was beautiful but, my grays are still very noticeable...I followed the steps completely and the color was beautiful where I wasn't gray. My grays are still completely exposed unfortunately. I really wanted to love this, I wish it covered my grays! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTrish - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Wrong color didn’t cover gray!Dried my hair out so bad! Wrong color and didn’t cover any gray! Very disappointed 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAisha - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
LEAVE IN TIME SHOULD BE ADJUSTED.I had to leave the color on longer because it was not covering my hair. What's going on? I never experience anything like this before. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJanette - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Color preferredToday I attached a photo of my current color and a picture that is what I’m trying to accomplish with the highlights. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJill - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |