|
Custom Color Set
|
66,689 Verified Client Reviews |
|
Sort by: |
|
No effect on black hairI followed my personal directions exactly and did a strand test using the esalon strand test how to video. No visible effect to hair color but it did do damage. 2 of 2 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsBabita S. - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our eSalon team member to resolve your concern. Please let us know if there is anything else we can do to help! |
Packaging goodThis is good but be ware my hair has no gone black when I wanted a nice brown 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsOlivia G. - Thank you for reaching out to us! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Terribly greasy even after washing several times a day.Once color was completed, my hair looked so greasy it looked like I just washed with with a bottle of vegetable oil. I washed it three times a day and finally, day 6 my hair lost the greasy look. Terrible! 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsAmber - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Not quite what I expectedI ordered a mahogany color semi-permanent color which took a very long time to arrive. I eventually received it and you sent me an extra set for the wait. Much appreciated. However, I was not aware that your service sends you the set on a rotation, meaning I may not want this color the next time I dye my hair. So, I am trying to figure out how to send it back. Now, about the color. It came out more purple which is cool but a bit to dark at first, although, it does mellow, but most people saw purple rather than mahogany red. Also, it didn't cover my greys that well but that may have been the application itself. I dye my hair very sparingly because I have thin hair and I am in my 40's so it can't take too much.....otherwise, nice product. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsAlexandra - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Love it!!Love the color... Goes on dark to start but after a couple of washings its perfect!! Thanks so much!! Now older and going grey... Do you have any colors of grey I can see.... Stripped red out and want to go grey.... Can you help??? 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsCarol - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! Keep an eye on your inbox for more details. |
AmazingColour fantastic hair in great condition . Had lots of compliments. Colour was exactly what I wanted . 0 of 0 people found this review helpful. Did you? |
|
FantasticI’ve tried lots of different home colours just trying to cover up grey hair with out losing my natural hair colour and have failed, until now the hair colour made for me has been fantastic I really can’t recommend it enough. I haven’t even noticed my roots coming through as the match is amazing. Thank you so much 0 of 0 people found this review helpful. Did you? |
|
Love it!!This is a wonderful product. My hair is healthy thanks to it. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsWaleska - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
LOVE my colormy colorist was so good about listening to the changes i was looking for and my color suits me so well. it lasts weeks and i can’t imagine going back to store bought dye. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsNatasha - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Perfect Color!This new color is perfect! 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsAnnette - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |