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Color Set
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66,713 Verificado Comentarios de clientes |
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Did not cover any of my grayI purchased this item and tried it twice. The second time around I left it on longer. But still did not cover ANY of my gray. Was extremely disappointed after the amount I spent, TWICE. The store box color covers all my gray in less of the time. Not happy at all. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosVeronica - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
BEWARE! Demi-permanent formula contains hydrogen peroxideWould give zero stars if it were possible. Triple checked that my formula was identified as demi-permanent, applied it to my hair, noticed tingling, checked the formula of the developer and saw that it contains hydrogen peroxide, washed it out as soon as I could. So mad at myself, but I have no idea how you could market dye that permanently lightens hair as demi-permanent color. Now the roots of my brown hair have an orange-ish cast that will take forever to grow out. Bizarre and horrible. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Julia! We're so sorry to hear about your experience. Typically, most developers include hydrogen peroxide. We truly appreciate your feedback! Upon reviewing your profile, we see that you've already left an adjustment request for your complimentary replacement for your colorist. It looks like your next order will begin processing on April 27th, we're always happy to adjust this date if need be. Please let us know if there is anything else we can do to help! |
Don’t bother.I asked to colour the ginger tones in my brown hair, I have brown/copper coloured hair. All the colour did was make me a slightly darker ginger?! I opposite of what I wanted! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Laura! Thank you for contacting us. We are so sorry to hear that the color didn't meet your expectations. One of our colorist will review your formula to provide a solution. Please check your emails, we've just contacted you. |
La perfectionJ'ai fait modifier ma couleur pour plus de reflets et j'ai eu exactement ce que je souhaitais !! Je suis ravie 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Best at home coloring product!I am so happy I found eSalon - I have only a single color but I have very stubborn greys. I actually was complimented on my hair color saying it was 'such a beautiful rich brown'. Also, with the higher quality base developer, there is no irritation. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHey Lisa! This kind of feedback is very rewarding. We are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
super FarbenSind schön und sehr schonend für die Haare 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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perfect colorSo happy with this company, excellent service, the product and instructions clear and very professional. Questions are answered promptly. I can't recommend them enough 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Joyce! You're going to make us blush! We think you're pretty awesome as well! Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
I'm not a ProTerrible results. Top of my head is super light bottom is dark. I realized I'm not a professional. I'm not coloring my own hair again. So disappointed. I look ridiculous. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDawn - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Colore okGrazie il colore era ottimo. Rifisserò quando ho bisogno la consegna. Mi sono trovata molto bene. 3 de 3 personas encontraron este comentario útil. ¿Y tú? |
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Love the color blendI really like/love the new color blend. It's natural color for me. I just got really behind on getting it done this time, so moving next shipment out a bit. Thank you for your detail! Pam 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPam - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |