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Custom Color Set
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66,754 Verified Client Reviews |
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Don’t recommendThe color match was great. It did not last very long at all. I started out telling them I need something for stubborn greys and they didn’t send something to cover that. When I let them know, they sent another one free that covered them better. However after about 3 washes (with color safe shampoo and conditioner) neither dye lasted. Store bought dye lasts longer. Paying more at a salon for it to last and cover good is worth the money. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsEmma - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Not worthyI am gtg more whites after using the color set and it fades in two weeks not happy with the color although I am using from months now but not gona use again 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsNabila - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection in the future! |
Not for meDoes not cover my gray. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsWinsome - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
gray coveragemy grays are showing after only a week. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDebra - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
The color does not have enough red in itI'm not really happy I got disappointed there was not enough shiny red in it. I'm hoping that they can adjust it to my liking, I really do 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMonique - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Lovely hair colorThis e-salon kit was perfect.It has everything you need for a quick and easy color change.My color last longer and my hair is silky.I love my E-Salon 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBetsy - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |
My new dark brown with beige.I love this color! Thank you . I will try the highlight set this weekend. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsNina - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Good coverageI called in after my first box and asked for a little more coverage. Not only was the color adjusted but so were the instructions, which reminded me that i needed to start off with my hairline where my grays were and then the rest of my hair. I continue to love how everyone one i speak to is so attentive and takes what i say and ask for into consideration to help me maintain my hair! Thank you! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMartha - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
nice, vibrant color but turned to be very dark on my hairMy hair looks almost black but the gold afternote brings warmness to it, especially in the sun. Thanks goodness. I still like it a lot. I have to say my natural color is light brown and my hair has fine texture. I ordered medium brown palette. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBoguslawa - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color! We appreciate you sharing, and Happy Coloring! |
Perfect in every way!I could not be happier that I found eSalon. My custom color is beautiful and perfect in every way! It covered my stubborn greys (white) without any problem. I'm a customer for life! Wouldn't even consider buying from anywhere else. My colorist is amazing and her customer service skills are excellent. I actually look forward to coloring my hair now because I know the results will be beautiful. Thank you eSalon!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDebi - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |