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Color Set
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66,541 Verificado Comentarios de clientes |
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will not cover grayI colored my hair two seperate times not once did it cover any grAY. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosChristine - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Couleur non souhaitéCouleur bien mais assez de reflets 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosromy C. - Merci d'avoir partagé votre avis avec nous. Nous sommes désolés d'apprendre que votre coloration ne réponde pas à vos attentes. Nous allons revenir vers vous par email afin de vous aider et nous espérons que les ajustements de votre coloration vous plairont. Nous restons à votre écoute si vous avez des questions. |
Second order missing applicator and did not cover.Second order was missing applicator. Left roots showing even though I applied more at hairline and left on longer as per staff. Lower rating than first. First order color looked great for the first few days. Then the roots started showing more quickly than they could have grown. I had visible roots within a week and the color had deteriorated in 10 days. It is cheaper than salon but at this rate it requires an application every 2 weeks rather than my usual 3 to 4. So if the salon costs 65 and this is 35 but twice as often, not much saving. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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I have had betterDidn't really cover up the red tones at all, just made it go a darker shade 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Tammie! We are sorry to hear your color was darker than expected. Please check your emails, we got back to you to help you further. |
A little disappointedI colored my hair on March 22nd, and a week later I see gray hair's... 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTessa - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Not satisfiedIt didn’t cover all my grays on top part of my head. Going to see if a darker color will do the job. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Sandra, We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Problem with color didn't take still grayThe color didn't take my roots are still gray. I unhappy with this situation. I wish to cancel my subscription as soon as possiable Thank you Theresa Mazza Cantu 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTheresa - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Not impressedIce idea, though I didn't like the colour, it was washed off, not intense, weak formulation not covering the greys. So "no" from me 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Inna! We are sorry to hear your color hasn't met your expectations. Please check your emails, we got back to you. |
Horrible productThis color didn't even hold onto my hair it just washed out 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNicole - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Adjusted color was underwhelmingThe red/orange/copper was not vibrant. I sent photos, and i still have not reached the results I was getting from boxed color at a fraction of the cost. Disappointing. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGillian - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |