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Custom Color Set
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66,818 Verified Client Reviews |
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MehDidn't find it any better than the store box brands. Color okish. Hair feels and smells like box color. Not sure what is custom about it, maybe the label says my name idk. Trying to cancel the plan is near impossible. Been trying to find this magic button to push for last 30 minutes... At least I'm not out a ton of money I guess 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSeirra - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Didn’t work and I had a hairstylist do iyI did NOT expect regular orders. Please do not send any more. I should not be expected to pay for a product that doesn’t work. Cancel immediately 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJulia - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Redish BrownToo dark and left redish routs 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsAlexandra A. - We’re so sorry to hear that you were disappointed by the results of your colour application. Our eSalon Colour Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair colour goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Hair is the same colourI gave 2 stars because the kit is brilliant, much better than box dye. However, the first kit I received made my hair far too dark, the complete opposite of what I wanted. This kit they adjusted the colour for me and I've just done it...my hair is the exact same colour. It didn't do anything so I'm very disappointed 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsMonica M.- Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
HorribleBad color, it dyed my roots orange, and the rest of my hair a muddy brown. I actually used a highlighting kit to make my hair somewhat better. Never again! I'm sending back the kit you sent me and absolutely don't send me anymore! 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsHi Sue! We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
1st colorMy color would have been great except I ask for no gold. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Raye, we truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Feel free to check your email from your colorist! Please let us know if there is anything else we can do to help! |
My colorDon't seem to last.good thing I buy the can of root touch up 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsCharlotte - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Didn't make any noticeable differenceI have medium blonde hair and I was looking to go ginger (strawberry blonde). I was excited to try my custom blend and I had high hopes but unfortunately it didn't make any noticeable difference in my hair. If anything, the dye made my lighter blonde ends the same colour as my roots - medium blonde. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsGabby - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
HelpThis has made my hair a lot darker than my usual color. What do I do now? I am not very happy at all. You can only see the red in certain light. Been almost a week and I have not received an email. I washed my hair hoping perhaps that it would lighten it. It did not. My hair is still almost brown. I hope to hear something so I can go back to my natural color at the very least. Thank you 1 of 1 people found this review helpful. Did you? |
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My hair didn’t look any differentAfter reading the instructions and then applying the color, when I got finished all the color was down the drain. All my grays were still gray and I didn’t look like I had just spent over an hour trying to color them. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsPiper - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |