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Custom Color Set
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66,689 Verified Client Reviews |
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Adjust colorNo more color needed !! Delete my plan!! 0 of 0 people found this review helpful. Did you? |
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Still too orangeThe color is still too orange, even after I requested less of the gold more ash. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCindy - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
BAD AMONIAC SMELLI did not even put in on my hair, the amoniac smell was just too strong!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsEvelyne M. - Thank you for taking the time to share your feedback with. We are so sorry for the discomfort during your hair colour application. Some of our formulas contain ammonia and has a strong smell. We have reached out to you via email to better assist you with this matter. Please keep an eye on your inbox for more details. |
wouldn’t recommendI had seen so many mixed reviews on this but thought I’d give it a go anyway. The colour hasn’t took at all on my hair and I’m still left with the same colour hair as I started. Wouldn’t recommend! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Sian! We are sorry to hear that your color hasn't met your expectations. Please check your emails, we just got back to you to help you further. |
Not as expectedColor much lighter than shown in pics, roots are significantly lighter than ends and gray coverage is subpar:( 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAndrea - We truly value your feedback. Upon reviewing your profile we see that you are already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
where's the copperThere wasn't enough copper. it was brown however i expected more blends I felt like i was wearing a wig or poor color/ cheap outcome 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLouise - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Color reviewColor doesn’t last or cover gray ! Cancel order . 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPaula - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Disappointed with colorI did not care for the color or coverage. I have done my hair at home for years using a brand I can buy at store. The esalon color was dull and did not blend grays. Harder to use also. Sorry would not use again 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCheryl - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Unfortunate outcomeThe color is beautiful but it was everything I requested to avoid. I requested to stay away from red and not too dark. On the plus side, it covered my grays but now I have a color that I dislike. In other words, I paid for a color that I wanted to avoid. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMartha - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Uneven colourI am very disappointed with the result. While the root color was clearly modified to my request (darker, less copper) and turned out really beautiful, the colour for the length is practically the same as before and now I have two different colors on my head. It's giving me a heavy "outgrown roots" kind of look and I don't like it at all. I don't understand why the colour for the length is such a different shade from the roots and why this wasn't adjusted. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Renée! We are so sorry to hear that your color hasn't met your expectations. Please check your emails, we just got back to you to help you further. |