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Tolle HaarfarbeSuper Haarfarbe in einem kompletten Set. Es ist alles dabei von Handschuhen bis Farbrestentferner. Leider war die Farbe viel zu schwarz. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Still have fade linesI love the color blended for me and how it makes my hair feel considering how damaged it is from bleaching. But something's not right with only after a couple washes in a weeks time that my roots have faded. The lines are so apparent between the colored strands and the newly grown roots. Still have some tweaking to do. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosWe’re sorry to hear that your hair color is fading faster than you expected, Marylouise. Your order is fully backed by our Color Happiness Guarantee and we will work to find a solution for you. Please look out for an email from our team. |
Love the product but...I absolutely love the color but, the color just doesn't stay long at all! I started to turn gray in less then 3 weeks. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPamela- We’re sorry to hear that your hair color is fading faster than you expected. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We really appreciate your feedback and the opportunity for us to make it right! |
CouleurBonjour j'ai effectué ma couleur le 30 avril très contente du résultat j'ai juste refait les racines . 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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nach Reklamation bestes ErgebnisIch habe dieses Set zunächst ausprobiert und war mit dem Ergebnis nicht wirklich zufrieden. Daraufhin habe ich mich an eSalon gewendet und es wurde nach Absprache mithilfe von Fotos ein neues Farbset erstellt. Die Ansatzfarbe und eine zusätzliche Farbe für die Längen wurden mir kostenfrei zugeschickt. Das nenne ich mal S E R V I C E und Z U F R I E D E N H E I T S G A R A N T I E, nicht nur geschrieben sondern erlebt !!! 49 de 52 personas encontraron este comentario útil. ¿Y tú? |
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Good colour coverageCovered all greys. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Perfect!My stylist changed my color slightly because the original one was just a tiny bit too dark and it was a perfect match! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJennifer - Thank you for your feedback! Our team of licensed colorists love being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
great colourreally pleased with my colour , but not enough shampoo and conditioner for my long hair - ends were very dry 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great service, beautiful colorI really enjoy the service and convenient delivery of eSalon! The custom color looked beautiful. My only issue is that it irritated my scalp a bit. Mild itching and burning. Watch how long you keep it on 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKimberly- We’re truly sorry to hear that you experienced an allergic reaction that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color over time. We have reached out to you via email with more details on the next steps and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |
Cooper colorIt took a couple of tries to get a good color it's not as light as I would like it but overall it's a very good color and I'm very happy to see one even this close to my natural 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmanda - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |