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Color Set
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66,591 Verificado Comentarios de clientes |
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Dried my hair outColor was excellent and covered my gray. Dried out my hair :( 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJody O. - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
A step backI messaged the stylist to let them know I was looking for ash brown hair. I have previously lightened hair all over, and i was worried about it not being ashy. She said she would have my do a colorfill, and then apply a Demi permanent color on top. The color fill was golden, but the second color (medium brown) that I applied just emphasized all the of RED tones. So much work was done to get my hair light enough so that it could be ashy. And untilamtely I ended up with what I had before I lighted my hair!! Orange hair that looks kinda brown in certain lighting, but straight up orange in natural light. And now I don’t even know if it can be taken to a ashy brown from the point it’s at now. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBree M. - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Medium blonde roots turned orange.I'm so glad I did a test strand. I have naturally medium blonde roots. I ordered a neutral light blond colour. So I took a test strand, as I'm super nervous as I always get my hair done at a salon. But with the times being what they are...I thought I'd give it a try. So, I mixed the colour and developer as instructed for a test strand. Waited the 30 mins then put the extra through to ends and waited 2 more mins. Then rinsed, then shampooed and dried using a hair dryer and voila orange roots on the test strand. Soooooo glad I did a test strand. Not doing my whole head. You'd think the stylist who mixed my product would have accounted for this. Not happy at all. Money completely wasted. Just thrown product in the garbage. Guess I'll be waiting to go to a salon when they open again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosChristine- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Complete Disappointment.Been a while since I’ve colored my hair, but before I let it go natural, I always used regular red colored boxed hair dye straight from the drug store. Never had any issues color wise. After noticing a few grays, I decided to go back to red. Found E Salon and decided I’d give it a go. I answered the initial questions, picked my desired color, waited TWO WEEKS for my order to get here, then followed the application directions perfectly. When I glanced at my “color blend”, I immediately had doubts because I noticed the blend was mostly “light brown”, when I definitely picked a “red” desired shade. But I spent the next hour and a half dyeing, rinsing, drying and styling anyway. Completely dissatisfied. Totally disappointed. Hate that I put my hair through the stress of coloring and it is not even close to the color I picked. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJohonnah B. - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can help you with! |
MittelblondMein Haar ist weiterhin rot, jetzt zwar nicht mehr ins Pink gehende, dafür mehr wie fuchsfarben. Seit dem letzten Mal hat sich minimal was geändert. Ich möchte einen Farbentferner, der mein Haar wieder " rotlos" macht und das möglichst schnell!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAstrid P. - Vielen Dank für Ihr Feedback. Es freut uns, dass Sie bereits mit einem unserer Farbexperten es besprechen konnten. Bitte geben Sie uns Bescheid, wenn wir noch etwas für Sie tun können. Wir sind für Sie da. |
Good productIt went on well. Easy do to. Didn’t keep my gray covered for long though. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMandy M. - We’re so sorry to hear that you were not satisfied with the grey coverage of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Root colorAfter all was said and done my roots were much lighter than the rest of my hair. 1 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTammy S. - Thank you for sharing your feedback with us! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve this matter. Please let us know if you have any questions, we're always her to help! |
Easy application but my hair looks the same!I have light medium brown hair and ordered the medium ash brown because it seemed fairly dark in the photo. I applied the colour and left it on as directed, but it looked exactly the same afterward. The product itself comes in great packaging and is easy to use. I loved getting two sets of glove, and the brush. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEmily D. - We truly appreciate your feedback. Upon reviewing your profile, we see that your colorist has already helped you with this matter. Please let us know if there is anything else we can help you with! |
Did not workI was going for a full blonde but my roots turned orange and the rest of hair stayed the same. I really liked the shampoo and the conditioner though. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMaggie O. - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
DéceptionJe m'attendais à avoir une belle couleur éclatante, et voir mes cheveux blancs disparaître, ça n'est pas le cas du tout, j'ai respecté toutes les étapes, resultat il reste des cheveux blancs, très déçue😫 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosIsabelle V. - Merci de nous avoir contactés. Nous sommes désolés d'apprendre que notre couleur n'a pas répondu à vos attentes. Notre garantie Coloration heureuse est primordiale pour nous. Nous souhaitons trouver avec vous une solution afin que vous obteniez la meilleure couleur qui soit. Veuillez vérifier vos e-mails, nous vous contacterons pour remédier à la situation. |