66,655 Verified Client Reviews |
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Hair colorI wish that color would be more purple then dark brown 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRandi - Thanks for your feedback! Your order is fully backed by our Color Happiness Guarantee, and our colorists have already worked to adjust your formula. We look forward to crafting your next custom color! |
Liked hair colorEnjoyed the color its perfect however I'm in the midst of a transition of going natural even before coloring my hair because I'm just loosing to much hair. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDianne - We're glad you loved the results of your Customized Hair Color! We truly value everything our clients’ say. We hope to continue helping you find hair perfection in the future! |
Nice but faded slightlyThe color came out great. My hair felt healthier AFTER I colored it. But my color did fade. I had Mahogany Brown. It still looks good but I did lose that "POP" it had when I initially did it. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJennifer - We’re sorry to hear that your hair color faded faster than you expected. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to work with you further to get your desired results. Please keep your eyes peeled for an email from eSalon with your next steps. We value your feedback, and truly appreciate this chance to get your color just right! |
FINALLY LIKE THIS COLORIT TOOK SEVERAL TRIES, BUT LIKE THIS COLOR 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsKelly - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Easy hair colorI tried eSalon since moving further away from the stylist that I used to love. I thought it was really easy and simple to do at home and didn't make the mess that I remember dyeing my hair at home sometimes did. The color was a little darker than I thought but it grew on me after a few days. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRobin - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients’ achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
OrdersThey are timely sending the next order but, they ignore when requested to stop sending. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCarol - Thank you for your feedback. We apologize for the disappointing experience you had with adjusting your order dates. We value every client, and look forward to providing you with a schedule that better suits your hair coloring needs. Keep an eye on your inbox for more details. |
Great colourThe new colour is great, I really love it but the formula seems much thicker and was very difficult to squeeze out of the bottle 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJordan - We're truly sorry that you had issues with your application. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
I love it!!!!!I love the color and many people have given me alot of complements .....but the only thing is that I have alot of hair and very long .....I need two bottles of each roots and end.....because last time I was short to do my ends......but I still will recommend it 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSandra - We’re pleased to hear that you’re enjoying your Custom Color! We truly value everything our clients’ say and will pass your message along about needing more color. We hope to continue helping you find hair perfection! |
Looks like salon color and highlightsIt took a little tweaking because first few times I felt my color started to go brassy. I discussed with color specialist and went a tad darker and occasionally used the tint rinse. Light Sets became available and really gave a professional look to my hair. It let me go lighter without any brassiness. I color about every 6 weeks and highlight every few months 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMary - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients’ achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
2nd use, still impressed!I'm still impressed with eSalon products. I think I waited a bit too long between colorings. However, I can't believe how well or how long the dye lasted. (8+ weeks) And I didn't have a lot (length) of gray showing. It seems the color faded all over...so when I followed the directions to only concentrate on my roots, then massage the rest in as I showered...I don't feel I got as good of a coverage over all as the first time. However, it gave the effect of having some highlights. I've had several compliments. So, I'm ok with it. I tried the shampoos and leave in conditioner. Very pleased with them all. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsElizabeth - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients’ achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |